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Regal Kia Lakeland
Lakeland, FL
5,627 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,627 reviews
February 27, 2026
Very informative and what I saw and experienced the staff are helpful and go out of their way to assist in any way they can. are helpful and go out of their way to assist in any way they can. More
by MIRPEZ
Verified Customer
February 27, 2026
Have had good experiences there so far. Alex, Pablo and some more have all been nice & helpful Alex, Pablo and some more have all been nice & helpful More
by justncase42000
February 26, 2026
Excellent didn't take long at all. Justin was awesome made sure I was comfortable and my wait wasn't long. Give Justin a bonus! Justin was awesome made sure I was comfortable and my wait wasn't long. Give Justin a bonus! More
by THOMPKINSNIKKI
February 26, 2026
Always great service. Clean place to wait. Service person great as well. Coffee and other drinks always available. Clean place to wait. Service person great as well. Coffee and other drinks always available. More
by DaJoQuim
February 26, 2026
They were all very nice and they made things so easy. The whole process was quick and fast and I was out the door in no time with a new ride. The whole process was quick and fast and I was out the door in no time with a new ride. More
by tracey_santia
February 26, 2026
Alex was very patient with me and worked with me and got me a great deal. me a great deal. More
by Vividsky1977
February 26, 2026
Excellent service from Pablo. He was very professional, kind, and patient throughout the entire process of buying our vehicle. He explained everything clearly and we never felt pr He was very professional, kind, and patient throughout the entire process of buying our vehicle. He explained everything clearly and we never felt pressured. We definitely recommend him. Thank you for the great service! More
by adriel1971
February 26, 2026
I have never been involved in a better dealership. Customer service is awesome I have never been involved in a better dealership. Customer service is awesome at Kia Regal Customer service is awesome I have never been involved in a better dealership. Customer service is awesome at Kia Regal More
by david_torres_40
February 26, 2026
There was a lack of urgency. I waited in my car several minutes and an advisor ever came out. I went inside and waited several minutes before I was even acknowledged. Just terrib I waited in my car several minutes and an advisor ever came out. I went inside and waited several minutes before I was even acknowledged. Just terrible service all around. More
by lisi.isasi
