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Regal Kia Lakeland
Lakeland, FL
5,525 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,525 reviews
January 16, 2026
Bait-and-switch customer service. They confirmed in writing they would fix the dent at no charge, then denied it after I drove in and tried to rewrite the agreement as ‘evaluation.’ A They confirmed in writing they would fix the dent at no charge, then denied it after I drove in and tried to rewrite the agreement as ‘evaluation.’ Avoid. More
by mares9260
January 16, 2026
It’s was fast and the waiting room is pleasant. Keeper me up to date on my car. Never did anything extra without asking me first! Keeper me up to date on my car. Never did anything extra without asking me first! More
by DEBBIEMS310
Verified CustomerEmployees Worked With
January 16, 2026
Awesome? ???Johnathan is great and knowledgeable Johnathan always patience and informative on services. Johnathan is the best. ???Johnathan is great and knowledgeable Johnathan always patience and informative on services. Johnathan is the best. More
by BERRY1668
January 16, 2026
Everybody on the same page. Organized and very courteous. Misty even gave me some quotes i asked her for other services. Great experience. Organized and very courteous. Misty even gave me some quotes i asked her for other services. Great experience. More
by israel.preferred
January 16, 2026
Everybody on the same page. Organized and very courteous. Misty even gave me some quotes i asked her for other services. Great experience. Organized and very courteous. Misty even gave me some quotes i asked her for other services. Great experience. More
by israel.preferred
January 16, 2026
Attentive and knowledgeable. Asked if there was anything else he could do and wanted to make sure he answered all my questions which he did. Big thank you. Asked if there was anything else he could do and wanted to make sure he answered all my questions which he did. Big thank you. More
by HAPKIDOBROS
January 16, 2026
Bait-and-switch customer service. They confirmed in writing they would fix the dent at no charge, then denied it after I drove in and tried to rewrite the agreement as ‘evaluation.’ A They confirmed in writing they would fix the dent at no charge, then denied it after I drove in and tried to rewrite the agreement as ‘evaluation.’ Avoid. More
by mares9260
Employees Worked With
Jaydon lopez, Matt
January 16, 2026
Bait-and-switch customer service. They confirmed in writing they would fix the dent at no charge, then denied it after I drove in and tried to rewrite the agreement as ‘evaluation.’ A They confirmed in writing they would fix the dent at no charge, then denied it after I drove in and tried to rewrite the agreement as ‘evaluation.’ Avoid. More
by mares9260
Employees Worked With
Jaydon lopez, Matt
January 16, 2026
Bait-and-switch customer service. They confirmed in writing they would fix the dent at no charge, then denied it after I drove in and tried to rewrite the agreement as ‘evaluation.’ A They confirmed in writing they would fix the dent at no charge, then denied it after I drove in and tried to rewrite the agreement as ‘evaluation.’ Avoid. More
by mares9260
Employees Worked With
Jaydon lopez, Matt
January 16, 2026
My husband passed away in May of 2015. I started taking my Soul to Regal for basic maintenance and/or issues. Started working with Misty and sometimes Jonathan. They have always treated me I started taking my Soul to Regal for basic maintenance and/or issues. Started working with Misty and sometimes Jonathan. They have always treated me with concern and respect. More
by PURPLEPETALS4429
