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Regal Kia Lakeland
Lakeland, FL
5,088 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,088 reviews
July 02, 2025
Great customer service. Knowledgeable reps. Misty always provides service with smile and caring. Prompt service from checkin to checkout Knowledgeable reps. Misty always provides service with smile and caring. Prompt service from checkin to checkout More
by mtgr64
Verified CustomerEmployees Worked With
July 02, 2025
John was awesome he handled everything in a timely manner and was just all around a nice guy. and was just all around a nice guy. More
by mechia89
July 02, 2025
Brought in a coupon for oil change. Jeremy didn't apply it now I have to wait on my refund. That's was the whole point to get a good price THEN not wait on a refund. I'm a senior cit Jeremy didn't apply it now I have to wait on my refund. That's was the whole point to get a good price THEN not wait on a refund. I'm a senior citizen and want the discount then not later!! Plus the wait them time is terrible. Almost 3 hours for an oil change !! Really More
by LOVEDOGLOVERBOSTONS
Employees Worked With
July 02, 2025
One of the friendliest dealership in Lakeland. Never had a problem getting my vehicle taken care of. Great service department. Would definitely recommend Never had a problem getting my vehicle taken care of. Great service department. Would definitely recommend More
by halnbecksnwplwnsvcs
Employees Worked With
July 02, 2025
Horrible terrible worse mistake going here RUN! !!!!!!!! Run run run run run run run run !!!!!!!! Run run run run run run run run More
by Kira
July 02, 2025
Needs to have items in stock when they call to setup appointment. Very friendly, waiting 3 hrs just to be told the they called to make the appointment recall, not in stock. appointment. Very friendly, waiting 3 hrs just to be told the they called to make the appointment recall, not in stock. More
by Vivian Walker
Employees Worked With
July 02, 2025
Great Service took no time for a reserve for the repair to be done happy to be done happy More
by keith822
July 01, 2025
I had a wonderful experience working with Amy. She was friendly, knowledgeable, and never pushy. She took the time to understand what I was looking for and made sure I felt comfortable every step She was friendly, knowledgeable, and never pushy. She took the time to understand what I was looking for and made sure I felt comfortable every step of the way. If you're looking for someone who genuinely cares about helping you find the right vehicle, I highly recommend Amy! More
by conlonabb
July 01, 2025
They were very helpful and kind. They made sure everything was to my liking and on top of things. They made sure everything was to my liking and on top of things. More
by nikkiozment17
Employees Worked With
July 01, 2025
Excellent service. Service tech are all helpful and are a step above other dealships in area Service tech are all helpful and are a step above other dealships in area More
by SPT004
Employees Worked With
