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Regal Kia Lakeland
Lakeland, FL
4,955 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,955 reviews
November 23, 2023
Nice dealership. Professional service Would recommend to friends and family. Haven't been disappointed with anything so far. Professional service Would recommend to friends and family. Haven't been disappointed with anything so far. More
by Tim
Verified Customer
November 23, 2023
Missy is very knowledgeable,patient and friendly. ..I've had her in the past and her people skills is on point. Every one can not deal with people are the public but regal kia has an excellent staff o ..I've had her in the past and her people skills is on point. Every one can not deal with people are the public but regal kia has an excellent staff on board. Keep up the good work I'll see you all the next visit. Sincerely Lativia More
by lativiajohnson
November 21, 2023
Great job by Fadhil. Stayed late to make sure I got my vehicle, easy to work with and a great guy. Followed up multiple times after the sale to make sure everything was g Stayed late to make sure I got my vehicle, easy to work with and a great guy. Followed up multiple times after the sale to make sure everything was good. More
by Karl S
November 20, 2023
This dealership is great. They diagnosed the problem and got my car fixed. However, I asked for the original car battery they replaced and they never gave me. Autozone which s They diagnosed the problem and got my car fixed. However, I asked for the original car battery they replaced and they never gave me. Autozone which sold me the previous battery last year told me they would repay me for the bad battery. Regal KIA needs to give me back the replaced battery. More
by dakadyampakeni
Employees Worked With
November 20, 2023
Excellent service and attention to customers. Good waiting area with compliments. Shuttle Service for clients Good waiting area with compliments. Shuttle Service for clients More
by alexaguilaraecu
Employees Worked With
November 18, 2023
El personal bien , la empresa un desastre. Nunca mas me compro un kia. No hay soluciones garantia pobre y sobretos no se hacen responsables de lo q construyen Nunca mas me compro un kia. No hay soluciones garantia pobre y sobretos no se hacen responsables de lo q construyen More
by CLAUDIACGREEN
Employees Worked With
Genesis Cruz
November 18, 2023
Ryan Bell was very kind and professional I had a problem but fixed right away but fixed right away More
by nor10_sn
November 17, 2023
They treat you good and I recommend you come visit though they’ll treat you respect they’ll treat you respect More
by TBENNEFIELD13
