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Regal Kia Lakeland
Lakeland, FL
4,935 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,935 reviews
Verified Customer
October 24, 2023
20/10 in customer service for Jorge Benique. He is awesome and a great employee. He is awesome and a great employee. More
by jenitza.gonzalez
October 24, 2023
I came for 2 recalls and a general review. Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fix Once the recalls where done i asked and paid for fixing a hanging bumper. It seem it worked but the day after it didn’t. I came a second time for fixing that bumper and the engine alert that just got turned on after the review?. Day after, the bumper seemed OK but the gas deposit was damaged and I was unable to refill. I came a third time for fixing the deposit and they fixed without cost and filled the full deposit. Conclusion: Maybe they could have been more efficient at solving my problems at once but they compensated it every time with no extra charge and really nice disposition and willingness to help from Jonathan that made sure that my problems were solved every time i was visiting. From what it could had been a really unpleasant situation Jonathan managed to fix it. More
by Antonio
Employees Worked With
October 23, 2023
Great service as always. Jeremy provides A+ customer service. In and out in no time. Jeremy provides A+ customer service. In and out in no time. More
by pking065
Employees Worked With
October 23, 2023
It is easy to make an appointment. It is easy to talk to someone when you have a question. The waiting room is accommodating and clean. It is easy to talk to someone when you have a question. The waiting room is accommodating and clean. More
by TBRYAT
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
October 23, 2023
Great help, very nice and willing to work with you. Shawn is a great salesman. Highly recommend. Definitely coming back for future reference Shawn is a great salesman. Highly recommend. Definitely coming back for future reference More
by bmezab21
October 22, 2023
All of the staff at Regal Kia is very informative and helpful. Willie is the nicest and most helpful salesman I have ever had. helpful. Willie is the nicest and most helpful salesman I have ever had. More
by atipton74
Employees Worked With
Other Employees :
Kelsey Johnson, Willy Moreira
October 21, 2023
Fadhil Zein Was extremely helpful. He let us compare cars and add all kinds of information about each vehicle. He followed up with us through the week before we picked up our car and h He let us compare cars and add all kinds of information about each vehicle. He followed up with us through the week before we picked up our car and has continued to make himself available. It was a great place to spend that much money! More
by conniejadam
Employees Worked With
Fadhil Zein
October 21, 2023
Misty is in my opinion is the best. She kept me informed with what was happening with my car repairs. And was so very nice and understanding. She kept me informed with what was happening with my car repairs. And was so very nice and understanding. More
by arthur_ddy
Employees Worked With
