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Regal Kia Lakeland
Lakeland, FL
4,935 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,935 reviews
September 27, 2023
Have been dealing with this service department for several years now and always very helpful. several years now and always very helpful. More
by I41LOVE40
Verified CustomerEmployees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
September 27, 2023
We were pleasantly surprised at the exceptional service we received at the dealership. The cost was more than fair and the work was great. we received at the dealership. The cost was more than fair and the work was great. More
by lgenninger1
September 25, 2023
People are friendly, knowledgeable and act professionally whenever I bring my car in for service. whenever I bring my car in for service. More
by kanawauke
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
September 24, 2023
Thanks for the good and quick service and for make us feel as if we were at home. feel as if we were at home. More
by karil_gonzalez81
September 23, 2023
This dealership treated me respectfully and gave me timely information about my car. Took care of my recalls and gave my car a wash. timely information about my car. Took care of my recalls and gave my car a wash. More
by dcpowders
Employees Worked With
September 22, 2023
Great guys and good knowledge on the vehicle. Definitely would recommend to friends or family Definitely would recommend to friends or family More
by israel.preferred
September 22, 2023
Very professional, positive attitudes and smiles. Awesome customer service. They made me feel like a winner Awesome customer service. They made me feel like a winner More
by kdw66728
September 21, 2023
excellent people, kind, trustworthy. Help full.. exellent sevice. And exellent people. Very kind. Tanks for everiting Help full.. exellent sevice. And exellent people. Very kind. Tanks for everiting More
by diana4-26
September 21, 2023
I have tried numerous times to get a new vehicle thru this company everytime I have tried they wouldn’t allow me to get nothing even though my bank had approved me to get ride of my vehicle they wanted m this company everytime I have tried they wouldn’t allow me to get nothing even though my bank had approved me to get ride of my vehicle they wanted me to put money down to even get a vehicle. SunCoast had approved me with a loan of $48,000.00 loan and they still wouldn’t allow me to leave with anything. More
by johnjohnthompkins79
Employees Worked With
Other Employees :
Kelsey Johnson, Ricky Custodio, Pedro Jenner, Carlos Iona, Genesis Cruz
