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Regal Kia Lakeland
Lakeland, FL
4,935 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,935 reviews
September 20, 2023
Fast and friendly service without being rushed or having an attitude. I am surprised they started back offering to wash the car and not vacuum it. an attitude. I am surprised they started back offering to wash the car and not vacuum it. More
by ninee1977@aol.com
Verified CustomerEmployees Worked With
September 20, 2023
As always it was a great and quick experience at the dealership and there was no hassle dealership and there was no hassle More
by ADM.120288
Employees Worked With
September 20, 2023
The dealership's service was prompt and courteous. Communication was clear. There was enough seating. I felt comfortable while waiting. Communication was clear. There was enough seating. I felt comfortable while waiting. More
by dl_skiner
September 19, 2023
Always provide premier service. Service department is always friendly and helpful. I would purchase here again. Service department is always friendly and helpful. I would purchase here again. More
by danielperry169
September 19, 2023
Everytime I go, Misty does and EXCELLENT job taking care of things. I appreciate her customer service. of things. I appreciate her customer service. More
by ca
Employees Worked With
September 17, 2023
They took care of me. They were quick and efficient, while being polite and respectful. I would recommend Kia to friends and family any time. They were quick and efficient, while being polite and respectful. I would recommend Kia to friends and family any time. More
by gaspardiazinc
September 16, 2023
Easy appointment scheduling - EZ check-in (Thank you Kelsey) my car was repaired just as I asked, everything repaired by Alex Figueroa. And an EZ pickup when completed. Good communication to me from t Kelsey) my car was repaired just as I asked, everything repaired by Alex Figueroa. And an EZ pickup when completed. Good communication to me from the service Dept. A good experience and I am completely satisfied, and in this instance - Ed says yes! More
by eabern1
Employees Worked With
Kelsey Johnson
September 16, 2023
Greg has always made time in his busy days to address any issues I have with my Kia forte’ any issues I have with my Kia forte’ More
by lorianaannevans
Employees Worked With
September 15, 2023
Johnathan was friendly and courteous. Had the essentials done and as always the work was performed in a timely manner. Had the essentials done and as always the work was performed in a timely manner. More
by JCANTY29
Employees Worked With
