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Regal Kia Lakeland
Lakeland, FL
4,936 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,936 reviews
September 10, 2023
I can always depend on Jorge to make sure my car is properly serviced. However, during my last carwash someone altered the settings on my seat, steering wheel, mirror, and a/c vent. That doesn’t normal properly serviced. However, during my last carwash someone altered the settings on my seat, steering wheel, mirror, and a/c vent. That doesn’t normally happen and I don’t find fault with Jorge for someone else’s disrespect. More
by WINDSORJOHNE
Verified Customer
September 09, 2023
The process was made so easy, by Greg and his team. .Great experience.. I love my new Telluride .Great experience.. I love my new Telluride More
by taedinger55
September 09, 2023
Very professional and courteous team, service needs were completed in a timely manner. Waiting area very comfortable with tv, wifi and good coffee.. Overall, Regal does a great job of taking care of the cus completed in a timely manner. Waiting area very comfortable with tv, wifi and good coffee.. Overall, Regal does a great job of taking care of the customer. Pleasure telling friends and family about your Dealership. Also nice touch in providing service reps telephone # to text to check on service progress. I appreciate your innovation. I look forward to my next service with Regal More
by CJKRAUSE53
September 09, 2023
Kia is a great place to come get repairs. Thanks Regal Kia. Jonathan was an awesome service adviser Thanks Regal Kia. Jonathan was an awesome service adviser More
by Selina.g
Employees Worked With
September 09, 2023
I was sold a car that should not have been sold. I have been lied to about it being repaired. I am still waiting for the to start working on it. Since August 23rd. This is the second car i have boug I have been lied to about it being repaired. I am still waiting for the to start working on it. Since August 23rd. This is the second car i have bought from regal that I have had these problems with. I have heard allot of other people with similar issues there. More
by SBRANCH7
September 09, 2023
Manny was amazing help I did not think I was going to be out here with a new car but he told me he was going to help me out and that's exactly what he did with the help of his use car manager Greg and the f out here with a new car but he told me he was going to help me out and that's exactly what he did with the help of his use car manager Greg and the finance manager Kyle thank you so much if you need help with a car I 100% recommend Manny Gelpi More
by Veronicariley2012
Employees Worked With
September 09, 2023
Jeremy was very helpful and informative. They seemed to get me in and out quickly. They seemed to get me in and out quickly. More
by pmplanner19904
Employees Worked With
September 08, 2023
Awesome service! Everyone is friendly and has smiles on their faces. Service was very fast too Everyone is friendly and has smiles on their faces. Service was very fast too More
by awacaser
Employees Worked With
September 08, 2023
Jeremy was very helpful and informative. They seemed to get us in and out quickly. They seemed to get us in and out quickly. More
by nicolemcbride5
Employees Worked With
