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Regal Kia Lakeland
Lakeland, FL
4,924 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,924 reviews
April 21, 2023
We did not have a vehicle serviced, but purchased a used KIA Sorento. We presented some difficult problems as we were in a tight time frame for our return to Ohio. Chris Boswell and the staff put together KIA Sorento. We presented some difficult problems as we were in a tight time frame for our return to Ohio. Chris Boswell and the staff put together a plan, found us a vehicle and got going, More
by FRICKFAM
Verified Customer
April 19, 2023
Service received at your dealership was excellent. At vehicle service checkin, service the advisor was courteous as she explained the facility waiting area. At vehicle service checkin, service the advisor was courteous as she explained the facility waiting area. More
by JENNIFERBELL1215
Employees Worked With
Kelsey Johnson
April 17, 2023
Been waiting for follow up on an issue I had. Still no response yet & it's been a week or so. Still no response yet & it's been a week or so. More
by JDELGADO06
Employees Worked With
April 16, 2023
This dealership provides excellent customer care and quality services at very affordable rates. The waiting area is kept clean and well stocked of beverages and snacks. quality services at very affordable rates. The waiting area is kept clean and well stocked of beverages and snacks. More
by SANDY_SIPPEL
Employees Worked With
Other Employees :
Kelsey Johnson
April 16, 2023
Awesome staff they are very kind and professional. It us a great feeling ti enter into a place of business and be made to feel luie all is well ans that their staff genuinely cares about your situatio It us a great feeling ti enter into a place of business and be made to feel luie all is well ans that their staff genuinely cares about your situation More
by TDJW0
Employees Worked With
Other Employees :
Kelsey Johnson
April 16, 2023
Very kind staff and explaining all to me. I dropped off my vehicle and they promptly took me to work. After work, they picked me up and all work was done. Misty took good care of me ! I dropped off my vehicle and they promptly took me to work. After work, they picked me up and all work was done. Misty took good care of me ! More
by WARSTLERCONNIE
Employees Worked With
April 16, 2023
Great service. as soon as I pulled in I was greeted and taken care of ! as soon as I pulled in I was greeted and taken care of ! More
by jnrod3
April 16, 2023
This is a great service department. My wife and I have been taking our Kias there for years. Everyone we’ve dealt with has been friendly, professional, and very competent. We have ne My wife and I have been taking our Kias there for years. Everyone we’ve dealt with has been friendly, professional, and very competent. We have never had an issue with them. More
by Agambrell
Employees Worked With
April 14, 2023
Initially I was quoted different price than what was advertised.. once service was complete service rep attempted to overcharge me for service. I was forced to involve manager to resolve. advertised.. once service was complete service rep attempted to overcharge me for service. I was forced to involve manager to resolve. More
by Martin130
Employees Worked With
2
