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Regal Kia Lakeland
Lakeland, FL
4,304 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,304 reviews
June 27, 2022
Prompt, professional and courteous. Comfortable waiting area. Jeremy made sure I was aware of what was needed Comfortable waiting area. Jeremy made sure I was aware of what was needed More
by Ckorpalski17
Employees Worked With
Helpful June 26, 2022
Dropped off the car night before service. It wasn’t worked on for 2 days then when it was the Service warranty did not cover what needed to be replaced oil pressure gauge sensor the vehicle It wasn’t worked on for 2 days then when it was the Service warranty did not cover what needed to be replaced oil pressure gauge sensor the vehicle isn’t even over mileage More
by Ronald
Verified CustomerEmployees Worked With
June 25, 2022
My bumper issue was not taken care of; still waiting on a call back, 3 weeks now. call back, 3 weeks now. More
by Melissa Conatser
Employees Worked With
June 23, 2022
After several hours spent there my car still isn’t fixed! !! Now I have to bring it in yet again. Such a waste of my time. I should’ve read the reviews online before I ever came in. !! Now I have to bring it in yet again. Such a waste of my time. I should’ve read the reviews online before I ever came in. More
by Ladyj122698
Employees Worked With
June 23, 2022
Regal Kia is on of the most Helpful and understanding and respectful companies I have been to always going the extra mile and reasonable respectful companies I have been to always going the extra mile and reasonable More
by bunt_cake90
Employees Worked With
June 22, 2022
The dealership is always helpful and very courteous. Always do a bang up job. Keep up the good work. Always do a bang up job. Keep up the good work. More
by unclejoeyrinker
Employees Worked With
June 22, 2022
Too long of a wait. I had a 11am appt. They didn't take my car for repair till 2pm. In my opinion...why have an appt time and not do the work on time. I arrived at 10:30 I had a 11am appt. They didn't take my car for repair till 2pm. In my opinion...why have an appt time and not do the work on time. I arrived at 10:30 and didn't leave there till 2:30. UNACCEPTABLE More
by MARYSPIXIE
Employees Worked With
June 22, 2022
excellent ! always informative and friendly. also very professional. the tech always does an excellent job. always informative and friendly. also very professional. the tech always does an excellent job. More
by sissyjo3
Employees Worked With
June 22, 2022
They always give me an honest answer and leave the car clean when doing an service work. clean when doing an service work. More
by JCOOPER1228
June 22, 2022
Excellent visit! Kind people throughout my visit. The quickest service I have ever had. They even offer snacks and water while you wait. Kind people throughout my visit. The quickest service I have ever had. They even offer snacks and water while you wait. More
by ycain
