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Regal Kia Lakeland
Lakeland, FL
4,902 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,902 reviews
January 17, 2023
Service advisor. Shaun checked me in early for alignment service. This was the only service that was completed and unlike the Brandon Kia dealership the Regal service Shaun checked me in early for alignment service. This was the only service that was completed and unlike the Brandon Kia dealership the Regal service advisor Shaun was not trying to upsell me non-mandatory services my vehicle like the Brandon location had attempted to do but on my affordable income, I can only have the services completed that I can afford at that point. I appreciate the way the Regal team treats me as a customer purchasing a vehicle, and as a customer coming in to service my vehicle, by only recommending the services I know I can afford and have asked for them to complete More
by robruiz813
Verified CustomerEmployees Worked With
Service advisor, Shaun was amazing and I would give him a five star review
January 17, 2023
Great customer service! Had to get a couple of recalls done, and it was easily done. Had to get a couple of recalls done, and it was easily done. More
by dhawke1
Employees Worked With
January 17, 2023
Jerrmy was on point! Updates as needed & quick friendly service. Snacks, TV, WiFi… pleasant experience Updates as needed & quick friendly service. Snacks, TV, WiFi… pleasant experience More
by katie_hunt7
Employees Worked With
January 17, 2023
The workers are always friendly and the place is always clean. I have always had a great experience. clean. I have always had a great experience. More
by jazmarrero
January 16, 2023
Kelsey Johnson is a true gem! She did a great job of communicating with me every step of the way and dug to find discounts that saved me tremendously. She did a great job of communicating with me every step of the way and dug to find discounts that saved me tremendously. More
by Disappointed Customer
Employees Worked With
Kelsey Johnson
January 16, 2023
Customer service was excellent. They were able to help me and find out what I was looking for.Thank you so much. Keep a great service and a good work. They were able to help me and find out what I was looking for.Thank you so much. Keep a great service and a good work. More
by Peggymrivera
Employees Worked With
Do not remember
January 15, 2023
The lady who helped me did an A+ job. She got my car situated in line to be fixed as soon as possible. She got my car situated in line to be fixed as soon as possible. More
by RICHARD@SBCGLOBAL.NET
Employees Worked With
January 15, 2023
The staff at the steelership are extremely professional always kind courteous and on time they do a great job and that's why I keep coming back there again and again always kind courteous and on time they do a great job and that's why I keep coming back there again and again More
by cynthisuszko
Employees Worked With
Other Employees :
Kelsey Johnson
January 15, 2023
Still having problems with my vehicle and not listening to my concerns. Feels like I'm repeating myself. to my concerns. Feels like I'm repeating myself. More
by ELCARABALLO2008
January 14, 2023
Great service, great location. Perfect place to service my car, tks for all the help Perfect place to service my car, tks for all the help More
by nokiaemail863
Employees Worked With
