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Regal Kia Lakeland
Lakeland, FL
4,325 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,325 reviews
April 25, 2022
Very happy with Regal Kia vehicle maintenance. I have been having a problem with my car and they are patient when I bring it in and they finally agreed there is a problem and are now working to re I have been having a problem with my car and they are patient when I bring it in and they finally agreed there is a problem and are now working to resolve it. I do trust them implicitly and will always bring my car there for any kind of service. More
by WS1853
Verified Customer
Helpful April 25, 2022
My experience with George was outstanding , he definitely went beyond and above thank you.. I am definitely going to come back to Kia for now on with my issues... went beyond and above thank you.. I am definitely going to come back to Kia for now on with my issues... More
by teebird1980
Employees Worked With
April 25, 2022
Excellent customer service and great communication always! Everyone is always super friendly and helpful also. always! Everyone is always super friendly and helpful also. More
by DONNAE211
April 25, 2022
Thank you MrEd Box for helping me I like the service keep up the good work up the good work More
by myrrivera28
April 24, 2022
We had such a great experience when trading in our vehicles and getting 2 different ones vehicles and getting 2 different ones More
by RJG14
April 24, 2022
Great experience great people! I will be back and enjoy the easy experience with everyone I will be back and enjoy the easy experience with everyone More
by tyler.hobson
April 23, 2022
Greg was wonderful. he took his time with me to help me make the best decision possible with my purchase! my husband has been a loyal customer to Regal Kia for almost 10 he took his time with me to help me make the best decision possible with my purchase! my husband has been a loyal customer to Regal Kia for almost 10 years and has bought multiple cars from Greg! Greg is incredibly informative and makes time for his customers and listens to your questions and concerns. Thank You, Greg! we are in LOVE with our 2023 Kia Sportage in the "Jungle Green" color! great job! looking forward to many more future purchases! More
by nursie1307
Employees Worked With
April 23, 2022
Always treated with respect and courtesy. Had dashboard notification while driving. I was taken in for service and problem taken care of quickly. Had dashboard notification while driving. I was taken in for service and problem taken care of quickly. More
by 1ROOKIEHILL46
Employees Worked With
April 23, 2022
Professional, personnel is well trained. Kacey is very kind, thoughtful, and answers all my questions and concerns. Kacey is very kind, thoughtful, and answers all my questions and concerns. More
by B4HIM
Employees Worked With
April 23, 2022
The service was excellent and my service person was awesome and thank you very much for washing my car much appreciate awesome and thank you very much for washing my car much appreciate More
by JULIAAPHILLLIPS
Employees Worked With
