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Regal Kia Lakeland
Lakeland, FL
4,930 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,930 reviews
November 11, 2022
I have been waiting a while to get my car fixed. They are waiting on a part. Meanwhile, my car is getting ruined. They are waiting on a part. Meanwhile, my car is getting ruined. More
by BARBARA.GALLE
Verified CustomerEmployees Worked With
November 11, 2022
Great service. Dropped my car off in the morning and got a ride to work on time. Dropped my car off in the morning and got a ride to work on time. More
by james wolfe
November 11, 2022
Great place purchase a car they are very helpful and will do all they can to get you into a car. do all they can to get you into a car. More
by Shiela_rudolph
November 11, 2022
Everyone goes above and beyond to make certain their customers are well cared for. Greg Schmidt was our salesman and he is the BEST car salesman ever. I can’t say enough about the quality of all the sta customers are well cared for. Greg Schmidt was our salesman and he is the BEST car salesman ever. I can’t say enough about the quality of all the staff at Regal Kia. More
by krrn1062
November 11, 2022
I had a pleasant relationship with Regal Kia ,they were very transparent with the negociatio n Gregg the sakes person was amazing, went far and beyond any expectation I migh have had . Best of all I love very transparent with the negociatio n Gregg the sakes person was amazing, went far and beyond any expectation I migh have had . Best of all I love my EV6 ,best car I ever owned More
by ivangardu
November 10, 2022
Took me upon arrival. Professional staff. Clean and stocked waiting area. Work was done to satisfy. Professional staff. Clean and stocked waiting area. Work was done to satisfy. More
by aebersol2002
Employees Worked With
November 10, 2022
I had an appointment at 8:30 am I got to the service department at 8:20 am 10 minuets early. I scheduled a 67k essentials and I have no Idea why it took until 1:45 pm to receive my car back. I was infor department at 8:20 am 10 minuets early. I scheduled a 67k essentials and I have no Idea why it took until 1:45 pm to receive my car back. I was informed my car was ready and just needed to be washed around 11 am. Come to find out my car was never washed and I waited an extra two hours for God knows what reason. Not to mention I was with my 2 year old toddler the whole 5 hours in that dealership. More
by yarelichavez507
Employees Worked With
Shaun wren
