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Regal Kia Lakeland

Lakeland, FL

4.5
4,902 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,902 reviews

May 09, 2025

Regal service always does a great job. They’re thorough, polite and get things done in a timely manner. More

by Lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Amy and her boss looked out for me and I appreciate them both Ask for Amy!! More

by joviadukes
Recommend Dealer
Yes
Employees Worked With
Amy
May 08, 2025

Attend, friendly and respectful. He is a great man and know his job. Thankful for everything. More

by yolanda_asencio
Recommend Dealer
Yes
Employees Worked With
Gibran. Kia
May 08, 2025 -

Regal Kia Lakeland responded

Thank you!

May 08, 2025

Everyone was very courteous and friendly. They answered all of our questions and tried to get us the best deal. More

by lscross271
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us. We hope to see you again.

May 08, 2025

It was long but Amy work hard to get me onto the right car. I would send any of my friends that needs car here. More

by nanapouma24
Recommend Dealer
Yes
Employees Worked With
Amy
May 09, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Amy's dedication made your experience at Regal Kia worthwhile! Thank you for recommending us to your friends, and we hope you're enjoying the new car!

May 06, 2025

Purchasing our car was extremely easy and pleasant. I would highly recommend this dealership to anyone who is looking for a Kia. More

by Pooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that your car-buying experience was smooth and enjoyable at Regal Kia. Thank you for recommending us!

May 06, 2025

Okay The dealership was excellent and everything they did I really appreciate the hard work of Orlando Matt and Chris they were all very helpful and concluding a final monthly payment with my wife and I More

by CHIARELLAJR
Recommend Dealer
Yes
Employees Worked With
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Bleil
May 07, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Orlando, Matt, and Chris provided excellent service during your visit to Regal Kia. Thank you for acknowledging their hard work! Enjoy the new ride!

May 06, 2025

Great John greeted us at the front door. Very pleasant. Understood what we wanted and what we wanted. The deal went smoothly very pleased. More

by jjjjperfamily
Recommend Dealer
Yes
Employees Worked With
Jon
May 07, 2025 -

Regal Kia Lakeland responded

Hi! Thank you for sharing your experience with us! We're delighted to hear that John provided such a pleasant and smooth process at Regal Kia. Enjoy your vehicle, and we hope to see you again in the future!

May 05, 2025

I had an appointment for 3 o'clock and I got there early, And it still took over an hour and a 1/2 for an oil change and a car wash More

by rtst77
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
May 05, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback. We apologize for the wait during your visit to Regal Kia and appreciate your patience. We'll work on improving our efficiency to better serve you next time!

May 05, 2025

Jorge was a good service agent. Kept me informed throughout the entire process. The service waiting area was very clean. Snacks coffee and water was available. More

by JOCKO_48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Regal Kia Lakeland responded

Hi Jocko, we're delighted to hear that Jorge provided excellent service and kept you informed during your visit to Regal Kia. It's great to know you enjoyed our clean waiting area with snacks and refreshments! Thanks for the feedback!