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Regal Kia Lakeland
Lakeland, FL
5,627 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,627 reviews
February 26, 2026
Disappointed In December I told them the issue they said nothing was wrong here I was again in February same issue only to find out there was a major issue. 2nd car from this dealership always issues. nothing was wrong here I was again in February same issue only to find out there was a major issue. 2nd car from this dealership always issues. More
by THOMPKINSNIKKI
Verified Customer
February 26, 2026
Awesome and professional service. Excellent communication. Quick turnaround! Jonathan was very nice and knowledgeable. Thank you Kia! Excellent communication. Quick turnaround! Jonathan was very nice and knowledgeable. Thank you Kia! More
by Debbie46
February 25, 2026
Very happy with this dealership. Work was done efficiently and staff was very nice to deal with Work was done efficiently and staff was very nice to deal with More
by llorren0
Employees Worked With
February 25, 2026
Misty is always very kind and makes sure the vehicle is well cared for. She is tops in caring for the customer and communicating the status of the vehicle, as I normally wait on my car while it's serviced well cared for. She is tops in caring for the customer and communicating the status of the vehicle, as I normally wait on my car while it's serviced More
by DEEDEENW
February 25, 2026
They're always very good, but this time, there was some kind of glitch in performing a recall on the infotainment system, and it took a long time to get my car back. Luckily, the lounge is comfy. Demiya ke kind of glitch in performing a recall on the infotainment system, and it took a long time to get my car back. Luckily, the lounge is comfy. Demiya kept me informed and checked on my periodically which was nice. More
by mschrader
Employees Worked With
Demiya
February 25, 2026
It has been a pleasant experience so far, with friendly smiling people!! They have been pretty nice to me !! smiling people!! They have been pretty nice to me !! More
by justncase42000
February 24, 2026
3+ hours for an oil change. ..ugh It was not a bargain. No good snacks... way too long a wait ..ugh It was not a bargain. No good snacks... way too long a wait More
by Tim5265
