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Regal Kia Lakeland

Lakeland, FL

4.5
5,060 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,060 reviews

June 21, 2025

Perfect customer service. I felt an inner desire to do business with them. Kind and honest. Vibes of integrity More

by Ericjreiff
Recommend Dealer
Yes
Employees Worked With
Jaxon. He is the man.
Jun 23, 2025 -

Regal Kia Lakeland responded

Eric, we're delighted to hear that our team at Regal Kia left such a positive impression. Thank you for sharing your experience with us!

June 20, 2025

I was very happy with the process. The knowledge of the dealership and i've always loved this service there at Regal kia, would I highly recommend. More

by halnbecksnwplwnsvcs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that you had a positive experience with us at Regal Kia! Thank you for recommending our dealership and appreciating the service. We look forward to seeing you again in the future!

June 20, 2025

Johnathan spent time vto diagnosis my car. I thought it was starter , turned out my battery needed replaced. thanks More

by ERVINELLBRINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Regal Kia Lakeland responded

Ervinellbrinson, we're glad Johnathan was able to help diagnose the issue with your car at Regal Kia. Thanks for trusting us with your vehicle needs! Safe travels!

June 20, 2025

Didn’t reset my oil change on dash didn’t rotate tires and I told them to More

by slimmullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Regal Kia Lakeland responded

We understand your frustration and are disappointed that your visit was anything less than a five-star experience. We hope that you will reach out if you have additional information that will help us in resolving these concerns. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

June 19, 2025

Maleke & Ian were very helpful and professional; they did above and beyond asked. Wonderful job. More

by kathy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Regal Kia Lakeland responded

Thank you for the review, Kathy! We're happy to hear Maleke & Ian provided such helpful service and we hope to see you again next time here at Regal Kia!

June 19, 2025

Jorge was incredibly helpful and professional. He made the entire process smooth and stress-free. Highly recommend! More

by NMAROLDA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Regal Kia Lakeland responded

Hi Marolda! We're delighted to hear that Jorge provided such a smooth and stress-free experience at Regal Kia! Thank you for the high recommendation, and we hope you're enjoying your vehicle!

June 19, 2025

Jeremy was very polite & took care of everything very professional, no complaints at all. I got to visit with the salesman. More

by MSALLEN1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Regal Kia Lakeland responded

Hi Sallen! We're delighted to hear that Jeremy provided such professional service during your visit to Regal Kia. Thank you for sharing your positive experience with us!

June 19, 2025

Jeremy has always be trustworthy & helps in making the right decision costwise with my pocket. More

by 38packardlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Regal Kia Lakeland responded

Hi! Thank you for leaving us this five-star review and for your kind words about Jeremy from our service team atRegal Kia! We'll see you next time!

June 19, 2025

The service and personnel were friendly and professional. The facilities were nice and water was appreciated More

by griglio36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Regal Kia Lakeland responded

Thank you for the positive feedback! We're delighted to hear that our team at Regal Kia provided friendly and professional service, and we're glad you enjoyed the facilities. We look forward to welcoming you back in the future!

June 19, 2025

Everyone and the service exceeded my expectations. I will 100% be returning for my next service or if anything arises with my vehicle in the future. More

by alvarez.diego.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that our team at Regal Kia exceeded your expectations! We look forward to welcoming you back for future services or any additional needs. Thanks for choosing us!