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Regal Kia Lakeland
Lakeland, FL
5,142 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,142 reviews
November 10, 2022
Friendly, compassionate, caring, flexible, family are all words I would use to describe the staff at regal Kia words I would use to describe the staff at regal Kia More
by KRYSTALHICKOX
Verified CustomerEmployees Worked With
Other Employees :
Jennifer Dennis, Jorge Morfa, Roberto Rodriguez, David Maldanado, Victor Estrada
November 10, 2022
Service department is amazing. Especially Jonathan. I appreciate the great job your guys take care of me. Especially Jonathan. I appreciate the great job your guys take care of me. More
by JAVIS096
Employees Worked With
Other Employees :
Kelsey Johnson
November 10, 2022
I had problem that my dealer was suppose to fix, Regal Kia fixed it and everything good, good job,thanks Kia fixed it and everything good, good job,thanks More
by ccooper60
Employees Worked With
November 10, 2022
Had a very difficult engine situation replaced the engine two times and finally corrected the issue. Had to work with Kia Manufacturer which delayed the process. two times and finally corrected the issue. Had to work with Kia Manufacturer which delayed the process. More
by MARKDWINTERS
Employees Worked With
Other Employees :
Kelsey Johnson
November 10, 2022
On a positive note. .Customer service was very friendly and eager to help with any questions. The lobby offers a variety of snacks and drinks while you wait. However, whe .Customer service was very friendly and eager to help with any questions. The lobby offers a variety of snacks and drinks while you wait. However, when I got my car back there were smudges of grease on my car, it obviously wasn't run through the complimentary wash as stated it was. More
by kspkda35
Employees Worked With
November 09, 2022
They where amazing didn’t go to leave with a car that same day but they made it possible and got me into a brand new 2023 suv that my eyes been on for so long I was very happy with the service same day but they made it possible and got me into a brand new 2023 suv that my eyes been on for so long I was very happy with the service More
by abbymommy2011
November 09, 2022
Service was great fast and friendly everyone was nice and amazing. Service valet was a sweet person as well. amazing. Service valet was a sweet person as well. More
by Liyahh.mommy10
Employees Worked With
November 09, 2022
We had a wonderful experience. Everyone was so nice and friendly. No pressure or hovering. We had time to look at vehicles and puck what was wanted. During the buying process Every Everyone was so nice and friendly. No pressure or hovering. We had time to look at vehicles and puck what was wanted. During the buying process Everyone was attentive to what we were looking for and eager to help. Would 100% repurchase from them in the future and would recommend to anyone!! More
by tikidollie01
Employees Worked With
Jorge Morfa, Pablo Moreira
November 09, 2022
I was totally displeased because I had an issue with my battery and it was not checked out on multiple points inspection. Tires put on improperly. Leak never fixed on hatch battery and it was not checked out on multiple points inspection. Tires put on improperly. Leak never fixed on hatch More
by JEW1WILLIAMS300
Employees Worked With
Kelsey Johnson
November 09, 2022
Jonathan Benitez and the team were wonderful. The waiting area had nice amenities, was spacious and comfortable. They fixed my car in no time! Thank you! The waiting area had nice amenities, was spacious and comfortable. They fixed my car in no time! Thank you! More
by Chrissy
