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Regal Kia Lakeland

Lakeland, FL

4.5
5,063 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,064 reviews

October 11, 2022

Third vehicle bought here. The product is very good and the people at the dealership are helpful and friendly. More

by erwin2ml
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Estrada
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 08, 2022

Service wasn’t a very lengthy wait. Was satisfied with visit and was done in a reasonable amount of time More

by DEEDENW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 12, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback We apologize for the lengthy wait time, but we hope your needs and expectations were still met. \ Thank you for choosing Regal Kia service and we hope to see you again :)

October 07, 2022

They mess up my windshield and had to clean it so I could see outside. More

by Madoeding
Recommend Dealer
No
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Regal Kia Lakeland responded

e apologize for the inconvenience and will bring this to management's attention. If you need further assistance please contact Jeff Soloj, service manager at 863-904-1170 ext 1067

October 06, 2022

Great and friendly staff who does seem to earnestly want to help. Service is done in a timely manner and staff keep me informed on vehicle status. More

by Mole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Towle
Oct 12, 2022 -

Regal Kia Lakeland responded

Good Morning Thank you for your feedback! we are pleased to hear you had such a great experience! we hope to continue to provide excellent service the next time you come in :)

October 06, 2022

My service advisors this time, two women, were phenomenal. After trying for two years to get a seat belt repaired, they followed through on their first attempt! Kudis More

by LENKA1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 07, 2022 -

Regal Kia Lakeland responded

Thank you so much for your feedback! and making Regal Kia your dealership! As customer service we are so glad that our advisors can meet your needs and expectations! we hope to see you again!

October 06, 2022

I was very much impressed and pleased with the service I got. The gal that helped me was excellent! More

by frankie00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 07, 2022 -

Regal Kia Lakeland responded

Thank you so much for your feedback! and making Regal Kia your dealership!

October 04, 2022

Great Communication, Follow Up and Friendly Service. Would love to get another Kia sooner then later! More

by Ben Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 06, 2022 -

Regal Kia Lakeland responded

We will always support Getting another Kia! Thank you for your Feedback and hope to see you very soon!

October 03, 2022

Excelente atención sus instalaciones y muy limpias y el equipo de trabajo es profesional y tiene bastante experiencia y conocimiento para brindar las mejores alternativas de compra a sus clientes More

by Juan mendez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Estrada
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 02, 2022

Pretty quick and very professional when it comes down to getting you a deal and getting you on the road. More

by Miguel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan May
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

October 01, 2022

Service Department is always helpful and courteous, work is completed in a timely manner with no surprises. More

by AUTOCRIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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