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Regal Kia Lakeland
Lakeland, FL
5,063 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,063 reviews
September 28, 2022
I got into the car I wanted but I feel that i did not get a great deal on my trade, it was appraised as 3,500 and they turned around and sold for 10,900 so that left a sour taste in my mouth about coming bac a great deal on my trade, it was appraised as 3,500 and they turned around and sold for 10,900 so that left a sour taste in my mouth about coming back or telling others about going to them. More
by candicesimp95
Verified CustomerEmployees Worked With
Chad
September 28, 2022
The whole process was smooth and easy. We didn’t feel pressured to buy. We met with Roberto and he went over the vehicle and its features and it all sounded good. We didn’t feel pressured to buy. We met with Roberto and he went over the vehicle and its features and it all sounded good. More
by Holly
Employees Worked With
Roberto Rodriguez
September 28, 2022
Willing to work and help meet customers needs. Works to get the best deal for the customer. Works to get the best deal for the customer. More
by Taylor.storey15
September 27, 2022
Fast service. I pulled in and was assisted in less than a minute. Very polite staff I pulled in and was assisted in less than a minute. Very polite staff More
by M21_HERNANDEZ
Employees Worked With
Other Employees :
Kelsey Johnson
September 27, 2022
Pleasant people and surroundings. Service done in respectable time. Very pleased to come to this dealership. Service done in respectable time. Very pleased to come to this dealership. More
by SALLYLUE17
Employees Worked With
Other Employees :
Kelsey Johnson
September 27, 2022
Regal KIA is the best. My service advisor was fantastic. My car was clean and ready to go in no time. Thanks for all you guys do!! Misty and Orlando are top notch. My service advisor was fantastic. My car was clean and ready to go in no time. Thanks for all you guys do!! Misty and Orlando are top notch. More
by shoosleenie
September 25, 2022
Clean, always a friendly welcome. I wish they put back the pop corn machine. Great job! I wish they put back the pop corn machine. Great job! More
by soniabetancourt
Employees Worked With
September 24, 2022
Misty was fantastic. She got me in and out as soon as possible. She kept me informed through the whole process. She was great! She got me in and out as soon as possible. She kept me informed through the whole process. She was great! More
by Wicked
Employees Worked With
September 24, 2022
Makes mistakes but always makes it right. Need to consistently have Otis spunkmeyer muffins done Need to consistently have Otis spunkmeyer muffins done More
by NORSKBEAR
