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Regal Kia Lakeland
Lakeland, FL
5,063 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,063 reviews
Verified Customer
September 21, 2022
Greg was great. He kept me informed and answered my questions. The car looked great and was prepped nicely. I appreciate regal being the only dealership in Florida t He kept me informed and answered my questions. The car looked great and was prepped nicely. I appreciate regal being the only dealership in Florida that is legitimately selling ev6 at msrp. I didn’t like that they advertise an instant cash offer through kbb on their website and do not honor that price. I was honest on my descriptions of condition and was offered less than half of the kbb offer on their website. More
by joinmealoft
Employees Worked With
September 21, 2022
I could not believe how quickly they got me in and out. Oil change & wash (&vac!) in less than an hour!I was impressed Oil change & wash (&vac!) in less than an hour!I was impressed More
by dc.1112
September 20, 2022
The people are kind. But it kills me that u pay $80 for an oil change/inspection and tire rotation and u guys don’t top off fluids like the windshield wiper fluid. This i But it kills me that u pay $80 for an oil change/inspection and tire rotation and u guys don’t top off fluids like the windshield wiper fluid. This is my first Kia. I always had Toyota and in their service the inspection included that. You do offer the carwash though and that is much appreciated. More
by carla.lau
Employees Worked With
September 20, 2022
Great service very friendly and professional employees. Will recommend this dealership. Will continue to use this service department for all services Will recommend this dealership. Will continue to use this service department for all services More
by CALLINGAUGUST
September 19, 2022
We are so impressed with all the KIA staff No one go by without a greeting and an offer to assist. The KIA vehicle really speaks for itself. We love the new Sportage and appreciated Greg for guiding us thr without a greeting and an offer to assist. The KIA vehicle really speaks for itself. We love the new Sportage and appreciated Greg for guiding us thru the transaction. Thank you Greg. More
by MARIONCALLING
September 18, 2022
Rude service desk staff, slow service Poor communication - was scheduled for 6mo eco treatment but then when I got theee was told now it’s only every year. Wasn’t told that on phone when I scheduled both oi - was scheduled for 6mo eco treatment but then when I got theee was told now it’s only every year. Wasn’t told that on phone when I scheduled both oil change at same time. When you walk in no one greets you. They just continue their personal convos More
by JENRICHTER77007777
Employees Worked With
Not sure the employees names
September 17, 2022
Customer service a+, work timely and complete very satisfied, clean rest room and lounge area satisfied, clean rest room and lounge area More
by JEROME_OTT
September 17, 2022
Awesome experience! Amazing customer service! Very happy with EV6. And Greg have been extremely helpful and just keeping in Contact every time he receive an update Amazing customer service! Very happy with EV6. And Greg have been extremely helpful and just keeping in Contact every time he receive an update More
by Rockstar
Employees Worked With
September 17, 2022
No I don’t like doing surveys as I hate writing these comments. Get rid of them comments. Get rid of them More
by vBELZER2
Employees Worked With
