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Regal Kia Lakeland
Lakeland, FL
5,060 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,060 reviews
Verified Customer
August 19, 2022
I have owned 4 Kia’s in over 20 years. This is first time I had hard time getting vehicle in for service. I was told only by appointment and there were none available for that day. I told This is first time I had hard time getting vehicle in for service. I was told only by appointment and there were none available for that day. I told her I needed headlights that I work nights and both were out! Was still told by appointment only. Not cool! More
by BOYZ406
Employees Worked With
August 19, 2022
I truly enjoy the friendly atmosphere and the attentiveness at this location! I will definitely recommend Kia to my friends and family. attentiveness at this location! I will definitely recommend Kia to my friends and family. More
by Lilydonuts
August 18, 2022
Great service. Very helpful and quick to get my car back. I would definitely recommend Very helpful and quick to get my car back. I would definitely recommend More
by Lucca
August 18, 2022
The repairs were done correctly and the service department was very informative throughout the entire process. department was very informative throughout the entire process. More
by Tim V
August 18, 2022
I bought my new Kia at Regal in 2018. I have since been there a few times to get service and recalls completed. I have received excellent service each time I’ve been there. The service te I have since been there a few times to get service and recalls completed. I have received excellent service each time I’ve been there. The service team is always very attentive and caring. Shaun the service advisor, kept me updated and gave me an estimated wait time , and offered to have the shuttle take me anywhere I wanted to go if I chose not to wait. He is very pleasant and knowledgeable. More
by grandma2three
Employees Worked With
Shaun
August 18, 2022
Excellent dealership. Waiting on me for my appointment. Fast service and great communication with me. Only place I go for Kia service Waiting on me for my appointment. Fast service and great communication with me. Only place I go for Kia service More
by *JordanC01*
Employees Worked With
August 18, 2022
Poor service today. It took 2 1/2 hours to tell me that the car had a dead battery. The car sat in the garage all that time, and no one did anything except for a guy who It took 2 1/2 hours to tell me that the car had a dead battery. The car sat in the garage all that time, and no one did anything except for a guy who went around the car poking the tires. I was seated across the garage in the outside waiting area and was able to observe the garage area the entire time. I don't know who was supposed to be working in the car, but he did not do his job today. I would be hesitant to bring my car here again for any kind of service, very disappointing. I drove the car to an auto parts store and within 5 minutes I had the battery tested and withing another 15 minutes I had a new battery installed. More
by jose.ortiz1961
August 17, 2022
Great experience! !! Bought car there because of both the sales and service department. And the service department was excellent and took care of my problem quickly. !! Bought car there because of both the sales and service department. And the service department was excellent and took care of my problem quickly. More
by lbkwest
Employees Worked With
August 17, 2022
They listen and stick to the quoted amount of time for the service.thank you the service.thank you More
by aliciabivens3
Employees Worked With
