Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,054 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,054 reviews
July 27, 2022
Did not call me when service were finished. Only call to up sell more service. Only call to up sell more service. More
by rburks0
Verified CustomerEmployees Worked With
July 26, 2022
Great dealership! Employees are very friendly and helpful. I would recommend it to all my friends Employees are very friendly and helpful. I would recommend it to all my friends More
by wdinasbelle
Employees Worked With
Other Employees :
Kelsey Johnson
July 26, 2022
The service tech came right out to greet me and I was on my way. The job was completed at the time promised and for the price quoted. When I picked my car up, I was on my way again in just a few minutes! Ve my way. The job was completed at the time promised and for the price quoted. When I picked my car up, I was on my way again in just a few minutes! Very positive experience. More
by lucky.lindner
Employees Worked With
July 26, 2022
Informative sales people and great financial help. Salesman was very kind and not at all pushy. Great experience, thanks. Salesman was very kind and not at all pushy. Great experience, thanks. More
by TENISFENE
Employees Worked With
Other Employees :
Caty Gorman, Stephanie Towle
July 24, 2022
I love the service, people are very professional, and knowledge everything I ask, thank you Regal Kia knowledge everything I ask, thank you Regal Kia More
by ELSATLI
July 24, 2022
I brought my car for service and they didn't even put my car back together. I will not go back. car back together. I will not go back. More
by no2
Employees Worked With
July 23, 2022
They got me in on short notice and was able to add some work after the car was done. work after the car was done. More
by Happyleasor
Employees Worked With
July 22, 2022
usually I am treated like a queen. this time -NO! they told me 2 days for my KIA unless they found something wrong. they had it for 4-1/2 days. they found nothing wrong- nothing wa this time -NO! they told me 2 days for my KIA unless they found something wrong. they had it for 4-1/2 days. they found nothing wrong- nothing was fixed or replaced so why 4-1/2 days? also supposedly I had 3 different advisors. NOTE A ONE CALLED ME WITH ANY UPDATES. I had to call myself to figure out what was going on. More
by sissyjo3
July 22, 2022
I have always used Regal Kia for servicing my Kia cars They are very thorough with the service and also they carry out a multi point inspection for free They also wash and dry the outside of the c cars They are very thorough with the service and also they carry out a multi point inspection for free They also wash and dry the outside of the car also free. On my resent visit is was informed the service would take approx 1.5 hrs it was ready in under an hour I would recommend Regal Kia to anyone for a service. More
by Rob Hendry
Employees Worked With
July 21, 2022
I was in and out in no time my experience was a breeze I’m very satisfied with the outcome as well as the wait time I’m very satisfied with the outcome as well as the wait time More
by preciousncostly
Employees Worked With
