Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,053 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,053 reviews
Verified Customer
July 21, 2022
Service Department, Sales Department, Finance Department, and Management are excellent. I had a great all around experience. and Management are excellent. I had a great all around experience. More
by larynd
Employees Worked With
Other Employees :
Jeff Bass 5 Star Rating, Victor Estrada
July 21, 2022
One particular employee shows the love for her job and what it means to serve. She is the epitome of great customer service. what it means to serve. She is the epitome of great customer service. More
by PHILLIPANDERSON16
July 20, 2022
Honesty is the best policy. I felt that I was over charged on dealer fees. I felt that I was over charged on dealer fees. More
by mnb
July 19, 2022
This dealership is amazing from my knowledgeable Sales rep Victor Estrada to my Finance Manager Mr. Srecko. I couldn’t ask for more. Thank you guys. rep Victor Estrada to my Finance Manager Mr. Srecko. I couldn’t ask for more. Thank you guys. More
by GJUDD2
July 18, 2022
Misty was very friendly and professional. She was a huge help while I was getting my car serviced. She was a huge help while I was getting my car serviced. More
by mrb8179
Employees Worked With
July 18, 2022
Regal Kia is the best Kia dealership in Florida. The service is the best and there mechanics are excellent. Highly recommend them!!! The service is the best and there mechanics are excellent. Highly recommend them!!! More
by Tzre
Employees Worked With
Other Employees :
Kelsey Johnson
July 18, 2022
Great service. Friendly staff. I don't think requiring a minimum of 15 words is necessary. Friendly staff. I don't think requiring a minimum of 15 words is necessary. More
by tc2
Employees Worked With
