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Regal Kia Lakeland

Lakeland, FL

4.5
5,880 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,880 reviews

June 18, 2023

Always quick and efficient service. Everyone in the service department is friendly and ready to help with and questions you have. Been coming to Regal Kia for many years, always got g More

by RRVLCEK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Jorge Benitez
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for your kind words of appreciation for our hard-working staff at Regal Kia.

June 17, 2023

Never question anything in the service department… service manager is not open to a different perspective More

by greghammer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for your feedback.

June 16, 2023

Normally, I have been very happy with the service I receive. This time, I was having an oil change and a recall check. My advisor said they were running late so my wait would probably be an hour and a More

by LAURAJANELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 21, 2023 -

Regal Kia Lakeland responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

June 16, 2023

Took care of the recall in a timely manner and answered all my questions about the recalls. More

by RPINSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia with your service needs.

June 16, 2023

Everyone bent over backwards for me. I really appreciate everything they have done for me. More

by SPRINGSCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bass, Kelsey Johnson, Jorge Benitez, Srecko Bokun
Jun 21, 2023 -

Regal Kia Lakeland responded

We have a fantastic team!

June 16, 2023

Jeremy was professional and maintenance was completed timely as promised. I would recommend this dealership. More

by RENAEGODWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Regal Kia Lakeland responded

We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thank you.

June 16, 2023

I’ve owned Kia’s for many years and numerous dealerships. Regal Kia, I’m my opinion is the best out of all of them. More

by earl.dilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson, Jorge Benitez
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for your kind words. Regal Kia appreciates you.

June 16, 2023

Regal Kia has been my go to place for sales and services for quite a few years now. More

by WINDSORJOHNE
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Benitez, Srecko Bokun
Jun 21, 2023 -

Regal Kia Lakeland responded

Thank you for being a loyal customer.

June 15, 2023

Found Kelsey very professional and nice. Regal has always been nice and professional. Would use them again when needed. More

by PIREV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Jun 16, 2023 -

Regal Kia Lakeland responded

Thanks for visiting Regal Kia. Glad to hear Kelsey made you feel welcome.

June 14, 2023

IDK Stayed to wait on scheduled oil change. While waiting I walked inside. Waiting area nice and clean as were the restroom. Associates were very friendly and helpful.. More

by M8ACK76
Recommend Dealer
Yes
Jun 16, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave your feedback. We really appreciate your business

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