Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
5,880 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,880 reviews
June 18, 2023
Always quick and efficient service. Everyone in the service department is friendly and ready to help with and questions you have. Been coming to Regal Kia for many years, always got g Everyone in the service department is friendly and ready to help with and questions you have. Been coming to Regal Kia for many years, always got great service. ❤️ More
by RRVLCEK80
Verified CustomerEmployees Worked With
Other Employees :
Kelsey Johnson, Jorge Benitez
June 17, 2023
Never question anything in the service department… service manager is not open to a different perspective service manager is not open to a different perspective More
by greghammer3
June 16, 2023
Normally, I have been very happy with the service I receive. This time, I was having an oil change and a recall check. My advisor said they were running late so my wait would probably be an hour and a receive. This time, I was having an oil change and a recall check. My advisor said they were running late so my wait would probably be an hour and a half. Two and a half hours later, my car was finally done. There was no communication about the recall at all. In reading my receipt, it looks like my car didn’t require the recall repair. More
by LAURAJANELLE
Employees Worked With
Alex
June 16, 2023
Took care of the recall in a timely manner and answered all my questions about the recalls. all my questions about the recalls. More
by RPINSON3
Employees Worked With
June 16, 2023
Everyone bent over backwards for me. I really appreciate everything they have done for me. I really appreciate everything they have done for me. More
by SPRINGSCHI
Employees Worked With
Other Employees :
Jeff Bass, Kelsey Johnson, Jorge Benitez, Srecko Bokun
June 16, 2023
Jeremy was professional and maintenance was completed timely as promised. I would recommend this dealership. timely as promised. I would recommend this dealership. More
by RENAEGODWIN
June 16, 2023
Regal Kia has been my go to place for sales and services for quite a few years now. for quite a few years now. More
by WINDSORJOHNE
June 14, 2023
IDK Stayed to wait on scheduled oil change. While waiting I walked inside. Waiting area nice and clean as were the restroom. Associates were very friendly and helpful.. While waiting I walked inside. Waiting area nice and clean as were the restroom. Associates were very friendly and helpful.. More
by M8ACK76
