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Regal Kia Lakeland

Lakeland, FL

4.5
5,050 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,050 reviews

June 21, 2022

Minimal wait for someone to greet me and got what I needed done in a timely manner More

by SHADYB911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 21, 2022

Bad experience/car shutting off while driving, no answers/ bad attitudes when I was just concerned More

by babe_gurl1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Soloj
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alaina Southern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

We are just as concerned which is why our Service Manager paid for a rental vehicle and drove it over 50 miles to try to duplicate the concern.

June 21, 2022

Outstanding service with warm & welcoming hospitality from service tech Jorge and the entire service Department More

by ABUNDANTLYBLESSED18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 21, 2022

I had my car detailed and was very happy with the results. My car was almost like new and smelled great! Good job! More

by WS1853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 20, 2022

Excellent service and very attentive. Fast and efficient. Will be continue to take the car for every oil change. More

by MOUNIERADIEREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 20, 2022

The service team was amazing, polite and quick. Every thing was great always happy with my service More

by KRYSTALHICKOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 20, 2022

Really great service. My service advisors Kelsey and Jonathan are great! Very knowledgeable and always ready to explain any repair. More

by karencooper25252525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 20, 2022

Very nice people. Ed did a great job in finding the vehicle me and my wife were looking for. More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 18, 2022

Clean and friendly atmosphere everyone very helpful and knowledgeable I always enjoy coming here thank you More

by crzata22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

June 17, 2022

I was very pleased with Jonathon and with whoever cleaned my car, best ever. Thanks More

by AANJOE76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia!

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