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Regal Kia Lakeland

Lakeland, FL

4.5
5,046 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,047 reviews

June 09, 2022

The wait was a little long and the mechanic forgot to fix my window and just laughed it off like it was no big deal so now I had to make another appt to come back to get it fixed. More

by MARYSPIXIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

We apologize for the inconvience and appreciate your feedback.

June 08, 2022

Everyone was helpful if I had any questions they got answered and they went beyond what they had to. More

by Jessie Frye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 08, 2022

Professional and efficient service. Appreciate the friendliness and easy process to have my car serviced. More

by MEEMAWSIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Kelsey Johnson
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 08, 2022

Very professional and helpful. Service was done quickly. Scheduled my next service right there. Good job. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 08, 2022

I have been going to the same dealership for 75 thousand miles. That is the only professional I trust More

by vra66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 08, 2022

Regal and there sales staff are amazing. Thank Victor Estrada and Darrious Wise for all your help. I will definitely recommend you both. More

by Uk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrious Wise, Victor Estrada
Jun 16, 2022 -

Regal Kia Lakeland responded

Congratulations on your new KIA!

June 08, 2022

My salesman Mr Ortiz was excellent. Very professional and made you feel comfortable with car buying.❤️ More

by @1Gmalisa69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Ortiz
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

June 08, 2022

By far one of the best car buying experiences Ihave had, Orlando was very aware of and addressed any concerns. More

by Browland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Congratulations, thank you for choosing Regal KIA!

June 07, 2022

Great experience, from start to finish the team took care of us with all of our questions. More

by Chandlergreason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morfa, Pablo Moreira
Jun 08, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

June 07, 2022

Edward Box is awesome! They treated me with respect and sold me a beautiful car! Finance was awesome. Would totally recommend people to buy there. More

by michelerenemcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Box, Jorge Morfa
Jun 08, 2022 -

Regal Kia Lakeland responded

Congratulations on your new car!!

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