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Regal Kia Lakeland

Lakeland, FL

4.5
5,003 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,003 reviews

May 16, 2022

Jorge and all the rest of the service department are awesome. I will be returning for all my car needs. More

by BRENDACOLEMAN1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
May 17, 2022 -

Regal Kia Lakeland responded

We look forward to it! See you next time 😁

May 16, 2022

They took care of the car as well as our stomachs thanks Kelsey Jody and very much David More

by rubyladyred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
May 17, 2022 -

Regal Kia Lakeland responded

Happy we could help! See you next time!

May 16, 2022

My service advisor Misty goes over and above to provide me with outstanding customer service and service More

by DJSHEARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

May 16, 2022

Very impressive the custoantasmers service fantastic. I have nothing to complain about the place. Good job. More

by Maxlilly57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 14, 2022

Greg is such an incredible car salesman! He has always gone above and beyond to make sure I am getting everything I am looking for and more!! I would highly recommend him! More

by KRobino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks, we think he is pretty great too! Congrats on your new KIA!

May 14, 2022

I always have good experiences at this dealership. They’re fast and professional. The waiting area is always clean and comfortable. I never have to ask for an update on the my van because the employee More

by WAR_COOKIE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

May 13, 2022

This was the quickest oil change I've ever had there and I have been using this service center for my Kia's oil changes for quite a few years. Only only disappointment was the complementary wash and vacuum More

by Nichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

We no longer do the complimentary vacuum. We stopped this to help eliminate wait times (looks like it helped lol) but if the car wash was not satisfactory stop by any time and we will happily redo it for you!

May 13, 2022

Had recall notice. Service was fast. Easy drop off and pick up. Even a free car wash. Good communication throughout. More

by ZROBSTER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia, see you next time 😁😁

May 13, 2022

Misty keep me well informed on my car repair and what they need to do I truly appreciate it thank you More

by JULIAAPHILLLIPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

May 12, 2022

Great salesman Nice staff No pressure to buy Love my Kia Soul Would recommend Need to visit More

by dollfin27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Morfa, David Maldanado
May 17, 2022 -

Regal Kia Lakeland responded

Congrats on your new KIA Soul!

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