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Regal Kia Lakeland
Lakeland, FL
5,016 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,018 reviews
May 17, 2022
Excellent experience. Quick easy and proficient. Pablo was very patient, friendly, and thorough. Definitely will return Quick easy and proficient. Pablo was very patient, friendly, and thorough. Definitely will return More
by dl6629
Verified CustomerEmployees Worked With
Other Employees :
Pablo Moreira, Caty Gorman
May 17, 2022
Excellent customer service, quick & efficient team! Loved the ease of used service notifications via email, service selections, and payment. Everyone encountered was pleasant & made my experience enjoy Loved the ease of used service notifications via email, service selections, and payment. Everyone encountered was pleasant & made my experience enjoyable! More
by ROSIE_WILLIAMS
Employees Worked With
May 17, 2022
It was a fast and great experience. My service advisor Misty was very sweet and helpful. My service advisor Misty was very sweet and helpful. More
by hernandez.georgina63
Employees Worked With
May 17, 2022
Greg was very knowledgeable, answered all of our questions and got us into our new Kia hassle free! questions and got us into our new Kia hassle free! More
by JOEANDCHRIS316
May 16, 2022
Very impressive the custoantasmers service fantastic. I have nothing to complain about the place. Good job. I have nothing to complain about the place. Good job. More
by Maxlilly57
Employees Worked With
Other Employees :
Kelsey Johnson
May 16, 2022
Went above and beyond to provide excellent service. .without an appointment .and swiftly completed the required service .without an appointment .and swiftly completed the required service More
by ABUNDANTLYBLESSED18
May 16, 2022
Jorge and all the rest of the service department are awesome. I will be returning for all my car needs. awesome. I will be returning for all my car needs. More
by BRENDACOLEMAN1971
Employees Worked With
Other Employees :
Kelsey Johnson
May 16, 2022
My service advisor Misty goes over and above to provide me with outstanding customer service and service me with outstanding customer service and service More
by DJSHEARL
Employees Worked With
May 14, 2022
I always have good experiences at this dealership. They’re fast and professional. The waiting area is always clean and comfortable. I never have to ask for an update on the my van because the employee They’re fast and professional. The waiting area is always clean and comfortable. I never have to ask for an update on the my van because the employees tell me what’s happening to my van without me having to ask. More
by WAR_COOKIE01
Employees Worked With
