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Regal Kia Lakeland
Lakeland, FL
5,713 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,713 reviews
October 30, 2022
Quick. Work was done efficiently and thoroughly Staff was polite. Dealership was clean and stocked with snacks and comfort seating Work was done efficiently and thoroughly Staff was polite. Dealership was clean and stocked with snacks and comfort seating More
by nenasuebarker
Verified CustomerEmployees Worked With
Do not remember
October 28, 2022
Everyone very nice and helpful pleased with our new Kia Sorrento, thank you all for your help Sorrento, thank you all for your help More
by ronnie.hurst
October 27, 2022
Misty Owen was very responsive and returned calls as she could. Not happy with Kia’s policy concerning engine defects but she has no control over that. Engine was replaced faster than we expected could. Not happy with Kia’s policy concerning engine defects but she has no control over that. Engine was replaced faster than we expected More
by Delores0
Employees Worked With
October 27, 2022
Folks at this dealership are very nice, however, there are a lot of call backs for service issues. Needs to be addressed. are a lot of call backs for service issues. Needs to be addressed. More
by Julian C ox
Employees Worked With
October 27, 2022
I been coming to Regal Kia for many years buying and service department! Reason for coming back because sales department and service department are the best! service department! Reason for coming back because sales department and service department are the best! More
by RRVLCEK80
Employees Worked With
Other Employees :
Kelsey Johnson, Jorge Benitez
October 26, 2022
They were willing to help me with the best experience great service and good cars. I will definitely recommend this dealer ship to friends and family. great service and good cars. I will definitely recommend this dealer ship to friends and family. More
by ravepa99
Employees Worked With
Other Employees :
Niko Gelpi, Stan May, Kelsey Johnson, Jorge Benitez
October 26, 2022
Great service department and very friendly staff. Always enjoy taking my car to Regal for service. Always enjoy taking my car to Regal for service. More
by BIGDBOB
Employees Worked With
