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Regal Kia Lakeland

Lakeland, FL

4.5
4,906 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,906 reviews

September 24, 2021

Great service! The staff was friendly, and the whole service took less than 45 minutes. More

by KRISTENWELBOURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 24, 2021

Excelente servicio, empleados muy serviciales y calidad de trabajo y servicio los recomiendo al 100% More

by Evelyn Lecleres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Gracias!

September 24, 2021

The staff was friendly and I was in and out in a quick amount of time! More

by bdicioccio28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 24, 2021

Fast service and comfortable waiting lobby. Very polite staff and diligent too! Definitely will be coming back. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thanks, see you next time!

September 24, 2021

Good as usual. Jorga is very professional and knowledge in the service dept Thank you More

by VDENISE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 24, 2021

Friendly, courteous, and quickly handled my purchase just the way I wanted. No Bulls***, just straight forward reacting to my desires. PERFECT intereaction!!! More

by emque1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Glover, Leah Gorman
Oct 01, 2021 -

Regal Kia Lakeland responded

Thanks & congrats!

September 23, 2021

My experience with Regal has always been excellent. I have purchase 3 cars and they…. Especially Kelsey, greets me with a wonderful smile. More

by vra66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Campisi jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey, Charlie Norwood, Jonathan Santos, Michelle Sorongon, Lizzy Moran, Stacy Marengo
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 23, 2021

Team is always there to help provide service for vehicles. Keep us updated about the vehicles needs. More

by AFRALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

September 22, 2021

,ario kept me up to date. Mario brought vehicle right to me. Mario showed his compassion for his job and customer. More

by soxclown44
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

September 22, 2021

Kelsey is always amazing! I go to Regal for EVERYTHING! Friendly and comfortable atmosphere. Highly recommend! More

by JgKetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 01, 2021 -

Regal Kia Lakeland responded

Thank you!

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