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Regal Kia Lakeland
Lakeland, FL
4,334 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,334 reviews
May 12, 2020
Kelsey was awesome. Very conscientious and attention to detail. Traits all advisors should follow. You could have kelsey be service manager. Get the department treating customers correctly so we buy mor detail. Traits all advisors should follow. You could have kelsey be service manager. Get the department treating customers correctly so we buy more kia's. More
by Lloydwells36
Employees Worked With
Helpful May 12, 2020
Super happy with my all around experience with Kia Regal! Went in for new tires for my 2018 Optima but walked out with 4 new tires on a 2020 Kia Optima!! It's beautiful and I'm absolutely in love with it. Th Went in for new tires for my 2018 Optima but walked out with 4 new tires on a 2020 Kia Optima!! It's beautiful and I'm absolutely in love with it. Thank you Greg for making this transition so easy!! More
by CHRISTINALANE66
Verified CustomerMay 11, 2020
Very please with the serves i want to thank Orlando for his service i love the car i hope to see your deler in the future his service i love the car i hope to see your deler in the future More
by Joel cruz
May 11, 2020
Always excellent service from this team. Mario is extremely professional. The entire staff is friendly and helpful. I will definitely buy my next Kia from Regal Kia. extremely professional. The entire staff is friendly and helpful. I will definitely buy my next Kia from Regal Kia. More
by marymlo
Employees Worked With
Mario Medina
May 11, 2020
Jorge Benitez is always so helpful and very knowledgeable!!! I only like dealing with him when I go for services!!! He’s great and his service is awesome!! knowledgeable!!! I only like dealing with him when I go for services!!! He’s great and his service is awesome!! More
by EMORALES84
Employees Worked With
Jorge Benitez
May 11, 2020
From the salesperson to the sales manager and the finance director the entire experience was flawless I have bought a lot of cars in n my time but this was a great experience even during trying times. Thanks director the entire experience was flawless I have bought a lot of cars in n my time but this was a great experience even during trying times. Thanks Regal Kia and your staff. More
by LAPD26
Employees Worked With
Ed Box
May 11, 2020
Courteous Service Ryan was a pleasure to do business with. Very informative with all the features on my car. Will definitely be back for my next new car purchase! Ryan was a pleasure to do business with. Very informative with all the features on my car. Will definitely be back for my next new car purchase! More
by tginther423
Employees Worked With
Ryan Hutcheson
May 10, 2020
There service area is nice & service people are so appropriate... Kelsey should get 6 stars .. goes the extra mile to help. Greg was patient also appropriate... Kelsey should get 6 stars .. goes the extra mile to help. Greg was patient also More
by LAKEMARY412
May 08, 2020
Customer service was awesome. Leah, the lady that helped us was amazing, really patient and she knows what she is doing, she stayed late to finish everything with us , I love how valuable Regal KIA make cus us was amazing, really patient and she knows what she is doing, she stayed late to finish everything with us , I love how valuable Regal KIA make customers feel. I will definitely be back for my next car. Also big thank to Jorge and Shane who were there with us along the way. So I can definitely say I had a great time buying my very first car. More
by Clarens.jeanpierre
Employees Worked With
Leah gorman
May 06, 2020
Great experience Everyone at the dealership was very friendly and helpful. Dealership was very aware of sanitizing all places that customers might touch. My salesman Everyone at the dealership was very friendly and helpful. Dealership was very aware of sanitizing all places that customers might touch. My salesman was very well groomed and had great manners. Nice to see in the business. More
by lindakkuper
