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Regal Kia Lakeland
Lakeland, FL
5,060 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,060 reviews
January 04, 2025
They went above and beyond , came and got me even went to the bank with me Nick was great and there whole team makes you feel comfortable . If I buy again I woul surely use them . the bank with me Nick was great and there whole team makes you feel comfortable . If I buy again I woul surely use them . More
by junebugpeace50
Verified CustomerEmployees Worked With
3rd Party User Access - Coxautoinc
January 04, 2025
Thanks so much for always taking good care of me and my car! I appreciate you all car! I appreciate you all More
by j6m9g
Employees Worked With
January 04, 2025
The wait was comfortable due to the nice waiting room, clean restrooms and snacks provided. clean restrooms and snacks provided. More
by jenandino88
Employees Worked With
January 03, 2025
I didn! t interact with people,but everyone was polite. I was pleased. The result was good. t interact with people,but everyone was polite. I was pleased. The result was good. More
by MARGJOE
January 02, 2025
Misty is amazing, always professional and prompt in getting things done. Service was quick with resolving my issue this time getting things done. Service was quick with resolving my issue this time More
by JENNALN
January 02, 2025
⭐⭐⭐⭐⭐ I am very grateful for the excellent customer service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughou service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughout the entire process. He made me feel very comfortable with his kindness and willingness to answer all my questions. His attention to detail and the way he treated me was truly exceptional. I highly recommend this place without a doubt! Thank you, Jeremy, for making this experience special. Beautiful eyes 💙 More
by Vilmarilys
Employees Worked With
Other Employees :
Kelsey Johnson, Genesis Cruz
January 02, 2025
very good service, told me everything they did to my car, very nice lounge and excellent costumers service! very nice lounge and excellent costumers service! More
by serenityhope12
Employees Worked With
December 31, 2024
The employees was great. To sit there and had to watch tiny house was ridiculous.They said it was policy, not to change the channel 😞. Come on Man! To sit there and had to watch tiny house was ridiculous.They said it was policy, not to change the channel 😞. Come on Man! More
by bigmac
Employees Worked With
December 31, 2024
Professional but needs to work on follow-up and actually inspecting vehicles. I went back for the “certification “ and they checked that they checked the oil and fluids abs I was 2 quarts low and had no was inspecting vehicles. I went back for the “certification “ and they checked that they checked the oil and fluids abs I was 2 quarts low and had no washer fluid More
by Morse3
December 31, 2024
Everyone at the dealership is always very kind and thoughtful. They also try very hard to make sure you are pleased when you leave. thoughtful. They also try very hard to make sure you are pleased when you leave. More
by skutah1and2@gmail.com
Employees Worked With
