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Regal Kia Lakeland
Lakeland, FL
5,074 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,074 reviews
October 17, 2024
Great customer experience with Jonathan always great work from the hold team I fill secured to bring my car at this location from the hold team I fill secured to bring my car at this location More
by will1281
Verified CustomerEmployees Worked With
Other Employees :
Kelsey Johnson, Genesis Cruz
October 17, 2024
Chris was great! Kyle and Matt were also very friendly! Made me feel welcomed and did not make me feel pressured at all Kyle and Matt were also very friendly! Made me feel welcomed and did not make me feel pressured at all More
by valerietuckerrn
Employees Worked With
Chris, Kyle and Matt
October 16, 2024
Excellent Service. Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of my time and service. More
by aliya300
Employees Worked With
Other Employees :
Kelsey Johnson, Genesis Cruz
October 16, 2024
Service was excellent, Jeremy kept me updated on the progress and was very accommodating and polite. progress and was very accommodating and polite. More
by tbear318
Employees Worked With
October 16, 2024
I always leave satisfied when I go to Regal Kia. I'm given a time estimate and it's never longer than a couple of minutes than the time given. I'm given a time estimate and it's never longer than a couple of minutes than the time given. More
by CHELOTREVINO
Employees Worked With
October 16, 2024
I like them, There location is just in the right spot easy to get to. easy to get to. More
by german94bull
October 15, 2024
I bought a brand new car and all the window molding have come off. It’s been 2 months and 3 trips back to the dealership and still they haven’t fixed the problem Each trip takes multiple hours as their comm come off. It’s been 2 months and 3 trips back to the dealership and still they haven’t fixed the problem Each trip takes multiple hours as their communication with their own departments is totally lacking. I won’t be buying another car there! More
by onesteady
October 15, 2024
Good people with a good service. They have a comfortable lounge with free wifi and coffee They have a comfortable lounge with free wifi and coffee More
by MJZAMORA
Employees Worked With
October 12, 2024
My car has been in the service department pretty much weekly, and they have been so patient with me and all my questions and back and forthness! Especially, Jeremy... He has been extremely patient and he weekly, and they have been so patient with me and all my questions and back and forthness! Especially, Jeremy... He has been extremely patient and helpful! And I know how busy they get, but he always takes the time to make sure I get what I need done and answer any questions I have, wvwn the stupid ones! More
by FINSKICKIT13
Employees Worked With
