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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,123 Reviews

3,123 Reviews of Regal Kia Lakeland - Service Center

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May 30, 2022

Everything was great as always. The whole team is great also. Lobby was clean and comfortable. More

by BRENDACOLEMAN1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

May 30, 2022

I came in to have them look at notice, ABS and car rear. Jeff Soto looked at it and said we will one of the guys check it. Censors on my ABS needed replaced. Kelsey took it from their and had it fixed, t More

by RRVLCEK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 01, 2022 -

Regal Kia Lakeland responded

That's awesome news, glad we could help!

May 28, 2022

Knowledgeable courteous cleanliness staff is very attentive to your needs and accommodating and very patience More

by butterflybsmc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal Kia!

May 27, 2022

They have always been very polite and efficient. We have always been treated with respect. Great Job…thank you .. More

by barbskiemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Estrada
Jun 02, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

May 27, 2022

Great services quick and very friendly and they always take good care of my vehicle More

by will1281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

May 26, 2022

I’m driving one of the first all electric vehicles do we are all learning together. The reps keep me in the loop and returned my car in very clean shape. Thank you. More

by Aprile Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Really nice young man. I didn’t get his name but he was GOOD.
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks Aprile, thanks for your patience. KIA really knocked it out of the park with the EV6

May 26, 2022

Friendly and helpful staff. And the service on our car was great and also fast More

by lorski38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

May 26, 2022

While the torn boot was being replaced my brake line was cut and slowly leaked brake fluid causing my brakes to begin failing. More

by SSTEWART2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback. We hope this issue was resolved with our management team and we apologize for the inconvenience.

May 26, 2022

The service advisor who helped me knew what she was doing and was very helpful and friendly. And they did my service in 30 minutes More

by et_foley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

30 mins, that's awesome! See you next time you are ready for service!

May 25, 2022

Amazing service thank you quick and smooth I’ll always come here thank you bob More

by Fadisuboh19978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Regal Kia Lakeland responded

See you next time Bob!

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