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Regal Kia Lakeland - Service Center

Lakeland, FL

4.4
3,208 Reviews

3,208 Reviews of Regal Kia Lakeland - Service Center

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May 10, 2022

Excellent service once again George took care of his customer and customers, Will definitely be back to Kia More

by teebird1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 10, 2022

My experience was amazing as usual. They are very informative and very nice each time. My customer service representative was awesome and made sure that I was comfortable and all my car More

by ABBY Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan May
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 10, 2022

I got the complete run around about resolution for the issue that was required by the service department to resolve. I would have appreciated more forward and honest communication from the beginning. I wa More

by Candice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xxx
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for your feedback.

May 10, 2022

Courteous and prompt reliable comfortable One two three four five six seven eight nine ten More

by LSITKO75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Regal Kia Lakeland responded

Thanks for the 5 stars!

May 10, 2022

They are always friendly and helpful. Misty listen to me and was very kind. Jeff Soto is a great manager in the service department. More

by RRVLCEK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 10, 2022

Wonderful staff . Very friendly and helpful with any inquiries I had with my car . Great waiting area too More

by madeline.nelson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 10, 2022

excellent customer service, JORGE has been taking care of our appts, everytime we call he always calls us back and always make sure to accomdate us with our needs and appt. Thank you Kia for always giving th More

by ADELINAMENDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 10, 2022

Great experience. They took care of every thing I requested. I would definitely choose this dealership. More

by arelfool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
May 10, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

May 10, 2022

Service dept is A-1. Always pleasant and thorough. Thank you. I have had several Kias and would not take it to be serviced anywhere else. More

by MAYAMILO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron. Service chauffeur.
May 10, 2022 -

Regal Kia Lakeland responded

We wouldn't want you to take it anywhere else 😁

May 09, 2022

I arrived at the allotted time and was met by a very friendly associate. My service was completed promptly. Each person I dealt with was very courteous. Made my time there very pleasant. More

by SHARONRUMSEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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