3,208 Reviews of Regal Kia Lakeland - Service Center
Excellent service once again George took care of his customer and customers, Will definitely be back to Kia customer and customers, Will definitely be back to Kia More
My experience was amazing as usual. They are very informative and very nice each time. My customer service representative was awesome and made sure that I was comfortable and all my car They are very informative and very nice each time. My customer service representative was awesome and made sure that I was comfortable and all my car needs were taken care of. I would recommend them to anyone. Money always well spent. More
I got the complete run around about resolution for the issue that was required by the service department to resolve. I would have appreciated more forward and honest communication from the beginning. I wa issue that was required by the service department to resolve. I would have appreciated more forward and honest communication from the beginning. I was not satisfied at all with the care provided during this visit to the service center. Ultimately I needed a tire. After it not arriving 2 of the 3 times assured, I finally got it. However it’s not the same series as others and no mention was made regarding that detail. Communication is always key. I shouldn’t have to come back for a third time because someone there dropped the ball. More
Courteous and prompt reliable comfortable One two three four five six seven eight nine ten four five six seven eight nine ten More
They are always friendly and helpful. Misty listen to me and was very kind. Jeff Soto is a great manager in the service department. Misty listen to me and was very kind. Jeff Soto is a great manager in the service department. More
Wonderful staff . Very friendly and helpful with any inquiries I had with my car . Great waiting area too Very friendly and helpful with any inquiries I had with my car . Great waiting area too More
excellent customer service, JORGE has been taking care of our appts, everytime we call he always calls us back and always make sure to accomdate us with our needs and appt. Thank you Kia for always giving th our appts, everytime we call he always calls us back and always make sure to accomdate us with our needs and appt. Thank you Kia for always giving the best service. Everyone is very attentive. I always take my car there for anything it needs, i know my kia is well taken care of. I trust Jorge when he gives us our bill. More
Great experience. They took care of every thing I requested. I would definitely choose this dealership. They took care of every thing I requested. I would definitely choose this dealership. More
Service dept is A-1. Always pleasant and thorough. Thank you. I have had several Kias and would not take it to be serviced anywhere else. Always pleasant and thorough. Thank you. I have had several Kias and would not take it to be serviced anywhere else. More
I arrived at the allotted time and was met by a very friendly associate. My service was completed promptly. Each person I dealt with was very courteous. Made my time there very pleasant. friendly associate. My service was completed promptly. Each person I dealt with was very courteous. Made my time there very pleasant. More