Regal Kia Lakeland - Service Center

As always, wonderful service! People like Chris in the service center are exceptional. This is our fifth or sixth Kia and as long as have been going to Regal Kia ..I have NEVER b People like Chris in the service center are exceptional. This is our fifth or sixth Kia and as long as have been going to Regal Kia ..I have NEVER been anything but pleased. Ed Box, Orlando, and others are the reason to keep coming back. More

not at this time. maybe next time we will have to see. Not sure for now maybe next time we will have to see. Not sure for now More

Everything went well all was good I think the tire price was high. I went in for an oil change and left with over a two hundred dollar bill. was high. I went in for an oil change and left with over a two hundred dollar bill. More

Always have had good service. Never experienced any major problems. Excellent service for all times I've been there Never experienced any major problems. Excellent service for all times I've been there More

I was pleased with the work that I received. There was no trash left behind There was no trash left behind More

6 hours agoNEW I've had ongoing issues since January with my vehicle and the service department is the worst at communication. They did not fix the issue, and it occurred again in February almost causi with my vehicle and the service department is the worst at communication. They did not fix the issue, and it occurred again in February almost causing an major accident due to the same issue I was assured was fixed. Now they have had my vehicle for weeks, and never call me with status updates. I am told I need to call KIA corporate to have this addressed and escalated. KIA corporate advised more than once they did not hear from them. I have to call and call to find out status, and basically stalk the service department and they tell me they know nothing. Then they try to get me to talk to sales about buying a new KIA from them. Even the service manager does not return messages. I'm in the lowest grade rental car and not something comparable to my hybrid crossover vehicle. I've had so many issues that have not been fixed and the lack of communication and service is inexcusable. Once this issue finally gets resolved I will never deal with them again. More

First time to take my car there. The person quickly met me, asked what I needed, told him I was waiting, and he immediately said he would get me done in a timely way. The person quickly met me, asked what I needed, told him I was waiting, and he immediately said he would get me done in a timely way. More

Very concerned about taking care of my car's problem. Not their fault, but they took responsibility & were actively trying their best to help. Not their fault, but they took responsibility & were actively trying their best to help. More

I came in with a flat tire and Misty took excellent care of me and my problem. of me and my problem. More

It don't matter what time or day you go. It still along wait time, for a oil change It still along wait time, for a oil change More