Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Review this Dealership

All Salespeople

Sales Department

Regal Lakeland

Overview Employees Reviews (1,019) Inventory (1,411)

Regal Lakeland | Page 46

Name: Regal Lakeland
Address: 2615 Lakeland Hills Blvd, Lakeland, FL, 33805, US
Telephone: (863) 456-1516
Rating: 4.6

4.6

1,019 Reviews

2615 Lakeland Hills Blvd, Lakeland, Florida 33805

Directions

Sales: (863) 456-1516

Service: (863) 456-1516

Parts: (863) 456-1516

Contact Dealership

Today:Open today 8:30 AM - 7:00 PM Open Now

View All Hours Hours

Contact Dealership

Regal Lakeland

Lakeland, FL

Overview

Employees

Reviews

Vehicles

4.6

1,019 Reviews

Contact Dealership

View Awards

Today:Open today 8:30 AM - 7:00 PM Open Now

View All Hours Hours

2615 Lakeland Hills Blvd

Lakeland, FL

33805

Directions

4.6

1,019 Reviews

Write a review

View 5 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Visit Dealership Website

Regal Used Car Superstore invites Brandon and Winter Haven, FL area drivers to our used car dealership for quality pre-owned car sales and financing at competitive rates. We have been serving the Lakeland, FL area and beyond since 1973, providing a stress-free car shopping environment and superior customer service for all. Our extensive selection of used cars for sale allows you to shop across many makes and models to find the vehicle right for you at the right price. Whether you shop Regal Used Car Superstore online or on-site at our used car lot in Lakeland, FL, you can expect to get a great deal on a quality used SUV, pickup truck or car!

Today:Open today 8:30 AM - 7:00 PM Open Now

View All Hours Hours

View 5 Awards

Overview Employees Reviews (1,019) Inventory (1,411)

Sales/Showroom

Monday 8:30 AM - 8:00 PM

Tuesday 8:30 AM - 7:00 PM

Wednesday 8:30 AM - 7:00 PM

Thursday 8:30 AM - 7:00 PM

Friday 8:30 AM - 8:00 PM

Saturday 8:30 AM - 7:00 PM

Sunday Closed

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:30 AM - 3:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:30 AM - 3:00 PM

Sunday Closed

Contact Regal Lakeland

Sales: (863) 456-1516

Service: (863) 456-1516

Parts: (863) 456-1516

Call (863) 456-1516

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Nate Royal

Pre-owned Specialist

5.0

Read Reviews Close

August 31, 2025

Nate is very helpful kind real when it comes to his word! It was a pleasure working with him! I would definitely recommend other people’s bu ... Nate is very helpful kind real when it comes to his word! It was a pleasure working with him! I would definitely recommend other people’s business because to his attitude and services toward his costumers Read More Read Less

August 17, 2025

Nate Royal and James Henry were great! After seeing and inquiring about the vehicle I wanted online, I came in and they made the process ver ... Nate Royal and James Henry were great! After seeing and inquiring about the vehicle I wanted online, I came in and they made the process very easy. I have bought a few cars in the past, and this was definitely one of the easier processes I’ve had to sit through from start to finish! Both Nate & James worked to get me a good deal and I walked out feeling great. I’d definitely recommend coming here for your next car and asking for these guys. Read More Read Less

August 15, 2025

Nate was friendly, straightforward, and made our transaction seamless. Would recommend him and Regal Acura! ... Nate was friendly, straightforward, and made our transaction seamless. Would recommend him and Regal Acura! Read More Read Less

Trey Brooks

Pre-Owned Sales Specialist

5.0

Read Reviews Close

August 31, 2025

I am very grateful for this dealership and all they did partnering with career source polk! Thank you so much for my car!! ... I am very grateful for this dealership and all they did partnering with career source polk! Thank you so much for my car!! Read More Read Less

April 19, 2025

Everyone there treated me very well with respect no wonder you all sold over 700 cars last month good job guys and girls ... Everyone there treated me very well with respect no wonder you all sold over 700 cars last month good job guys and girls Read More Read Less

April 16, 2025

Great experience with sales - Trey was fantastic! Poor experience with the finance lead - felt horribly disrespected when I declined the e ... Great experience with sales - Trey was fantastic! Poor experience with the finance lead - felt horribly disrespected when I declined the extra maintenance plans. Read More Read Less

Shane Murphy

Pre-owned Sales Specialist

5.0

Read Reviews Close

July 11, 2025

I really appreciate the time that they all took to be sure that I got the best deal and the best servic…in which I did! ... I really appreciate the time that they all took to be sure that I got the best deal and the best servic…in which I did! Read More Read Less

November 10, 2024

The dealership was well cleaned and the salesman was very nice. Overall it was a nice experience. ... The dealership was well cleaned and the salesman was very nice. Overall it was a nice experience. Read More Read Less

June 08, 2024

Shame was most helpful and prompt at all times. His efficiency and inviting approach is the single reason that we decided to proceed with t ... Shame was most helpful and prompt at all times. His efficiency and inviting approach is the single reason that we decided to proceed with this purchase rather than two other vehicles about which we we negotiating with other sellers. Read More Read Less

Richard Allen

Pre-owned Specialist

4.9

Read Reviews Close

August 29, 2025

The best salesman there is check him out thank you richard so much go to regal ... The best salesman there is check him out thank you richard so much go to regal Read More Read Less

August 18, 2025

We had been on the search for months for an affordable Diesel. We drove 2 1/2 hours and were so incredibly grateful and thankful we took the ... We had been on the search for months for an affordable Diesel. We drove 2 1/2 hours and were so incredibly grateful and thankful we took the trip. Richard was amazing! We have horrible credit due to life circumstances, however after going to 3 different dealerships in Southwest Florida and getting discouraged Regal was able to make it happen! From this day forward we will only get our vehicles from Regal! It is worth the 2 hour drive! Thank you Richard for listening to our needs and making it happen!! Read More Read Less

August 16, 2025

Richard Allen went above and beyond with the whole process of getting us the vehicle we wanted he was with us every step of the way and is a ... Richard Allen went above and beyond with the whole process of getting us the vehicle we wanted he was with us every step of the way and is a true asset and every one there was super nice thank you! Read More Read Less

View More Salespeople

Contact Dealership

Filter Reviews by Keyword

price sales person helpful finance trade in professional used vehicle customer service

By Type

Showing 1,019 reviews

July 20, 2022

SALES VISIT - USED

I appreciate the care I received. They worked very hard to make sure I was satisfied. Thank you! They worked very hard to make sure I was satisfied. Thank you! More

by slydan1117

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Robert Holly

Other Employees : David Schulz

Report | Print

Aug 26, 2022 -

Regal Lakeland responded

We are so happy to hear you had a great experience with our team and look forward to assisting you again in the future!

July 20, 2022

SALES VISIT - USED

Very eager to push a loan with additional unnecessary fees attached that cost the consumer more than they bargained for. Poor communicators, leave you standing, waiting for assistance after a cheerful we fees attached that cost the consumer more than they bargained for. Poor communicators, leave you standing, waiting for assistance after a cheerful welcome greeting. We made the huge life lesson mistake by buying a lemon and learning lemon laws do not apply to used vehicles. $16k later. Waiting for the lemon to be diagnosed so we can sink ourselves even more in debt to repair it and hopefully, get some use out of it. Be very cautious. More

by RRB

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Sean Bryant

1.0

Other Employees : Eric Kofler

Report | Print

Jul 20, 2022 -

Regal Lakeland responded

We would like to look into this further but are unable to access your customer records based on information provided. Please call customer service manager Alaina Southern at 863-333-4633

Aug 04, 2022 -

RRB responded

To follow up: Contact was made with Alaina by phone who had our vehicle towed back to their shop with a promise that we'd be updated on it's repair status. While we are thankful that repairs were made, there was no further contact at all, after messages from myself and my husband were left. More messages followed to the Kia Service center to Jeff Solo, with zero returned calls. Our salesman attempted to call me, then text to say our vehicle was ready to be picked up. We made the hour drive over, got there, no information was offered, no one allegedly knew anything about the repairs. I finally made contact with Mia B today who graciously went out of her way to email me a copy of the invoice so we could see what was done. I stress the fact that we are thankful for this. I also stress the fact that communication was completely disregarded. Not only in response to the aforementioned, but also to my original review. The extras on the contract have not been addressed, even when it states it's the dealers responsibility to assist with cancelling the extras. So, once again, use extreme caution if you choose to do business with Regal. Do your due diligence prior to going, know your vehicle, look it over very well, bring a mechanic, it would be worth paying one to come with you rather then being stuck with a lemon. Best wishes

Aug 04, 2022 -

Regal Lakeland responded

Robin, we apologize for the lack of communication and will discuss this issue with our management. Alaina was out of town and relied on the team to keep you informed. If you would like to provide an email address we can send you the cancellation paperwork for your prepaid maintenance and road hazard. Or you can contact Amy Mercado at 863-687-8000 xt 1313

July 17, 2022

SALES VISIT - USED

This was probably the easiest and quickest car buying experience I have ever had. Chad S. was super helpful. 10 out of 10!!! experience I have ever had. Chad S. was super helpful. 10 out of 10!!! More

by heatherjr83

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Barry Lucas, Chad Suddreth

Report | Print

Aug 26, 2022 -

Regal Lakeland responded

We are so happy to hear you had a great experience with our team and look forward to assisting you again in the future!

July 16, 2022

SALES VISIT - USED

Kaylee is an excellent hard working young lady and helped me through a confusing process. Regal is lucky to have her. me through a confusing process. Regal is lucky to have her. More

by chanceyc011

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kaylee

Report | Print

Aug 26, 2022 -

Regal Lakeland responded

We are so happy Kaylee was able to assist you and look forward to servicing any of your car needs in the future! Thank you for your comment.

July 10, 2022

SALES VISIT - USED

Very nice sales team but the detailing of the car was poor lots of dirt and smudged up windows poor lots of dirt and smudged up windows More

by Drew_michalski8

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris "Boz" Boswell

5.0

Other Employees : Barry Lucas

Report | Print

Jul 15, 2022 -

Regal Lakeland responded

Thank you for sharing your experience Drew, please give Boz a call so he can fix the detailing for you, we want to make sure you're 100% satisfied! Thank you for the 5-star review!

Jul 17, 2022 -

Drew_michalski8 responded

Oh thank you so much for responding it I will give him a call on Monday

Jul 17, 2022 -

Drew_michalski8 responded

Oh thank you so much for responding it I will give him a call on Monday

July 05, 2022

SALES VISIT - USED

The car buying process was great! Ed and Berry were amazing to work with! The cleaning service for used cars could do better! The car was sent back twice and still wasn’t clean. Overa Ed and Berry were amazing to work with! The cleaning service for used cars could do better! The car was sent back twice and still wasn’t clean. Overall I would still recommend Regal! More

by kceroi2013

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ed Ortiz, Barry Lucas, Eric Kofler

Report | Print

Jul 06, 2022 -

Regal Lakeland responded

Thank you for your feedback. We will address this with our detail department.

July 05, 2022

SALES VISIT - USED

Excellent experience upgrading to an Acura RDX. Have bought 4 Honda previously from this dealership. Better deals than Winter Haven or Tampa. Have bought 4 Honda previously from this dealership. Better deals than Winter Haven or Tampa. More

by dbarnha1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

David Schultz, Pedro (at GMC for closing paperwork), Ken H (Acura Prevision Certified Warranty )

Report | Print

Jul 06, 2022 -

Regal Lakeland responded

Congrats on your new Acura RDX!!

July 04, 2022

SALES VISIT - USED

Easy process. From sales to finance staff was courteous and helpful. Delivered on everything and was a pleasant experience From sales to finance staff was courteous and helpful. Delivered on everything and was a pleasant experience More

by marquettremodel

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Baziel Cabrera sales, James Finance

Report | Print

Jul 05, 2022 -

Regal Lakeland responded

Thank you for choosing Regal!

July 02, 2022

SALES VISIT - USED

Best Salesman, the best experience, will definitely recommend, Ryan and the team are the Best ! Ryan will go above and beyond to help. I Will definitely be contacting him for any of my future car needs recommend, Ryan and the team are the Best ! Ryan will go above and beyond to help. I Will definitely be contacting him for any of my future car needs! I can't say enough amazing things about Ryan or Regal. They even helped entertained my kids while shopping!!! More

by Dino princesses mom

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Ryan Bell

5.0

Report | Print

Jul 05, 2022 -

Regal Lakeland responded

Thank you & congrats on your new vehicle! See you next time 😁

July 01, 2022

SALES VISIT - USED

They did me awesome. great people to work with.they held my truck for when I didn't have the down payment. great people to work with.they held my truck for when I didn't have the down payment. More

by Animal

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Leah Gorman

5.0

Doug Maynard

5.0

Robert Holly

Report | Print

Jul 05, 2022 -

Regal Lakeland responded

Thank you for choosing Regal!

Regal Lakeland | Page 46

Regal Lakeland Awards Awards

Regal Lakeland Hours Hours

Nate Royal

Trey Brooks

Shane Murphy

Richard Allen

Showing 1,019 reviews

Map and Directions to Regal Lakeland