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Reliable Nissan
Albuquerque, NM
1,917 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,917 reviews
June 10, 2025
I honestly got a really good deal. My salesman Julian was super cool and responsive. On my first call I explained my situation and he actually listened and got me processed in a good a My salesman Julian was super cool and responsive. On my first call I explained my situation and he actually listened and got me processed in a good amount of time. I got a great trade in value for my car more than I expected. I got a premium warranty for like 20 bucks and they got me a better insurance quote than the competition. This isn’t a bot, I’m a real person and this a genuine review. I’d definitely recommend this dealership. More
by Andrewjoreid17@gmail.com
Verified CustomerJune 08, 2025
Julian and Joshua were amazing! Honest, upfront, and very helpful. On a personal note, it feels good to work with fellow veterans. Thank you guys! Honest, upfront, and very helpful. On a personal note, it feels good to work with fellow veterans. Thank you guys! More
by Puente97
June 08, 2025
I had a very good experience at dealership as always. Whole staff is courteous and always willing to help. Whole staff is courteous and always willing to help. More
by Patelchirag11277
June 08, 2025
Between given the wrong information multiple times across multiple topics critical to the purchase of the vehicle (what offers apply to which vehicle, what type of service comes with a new vehicle purchase, multiple topics critical to the purchase of the vehicle (what offers apply to which vehicle, what type of service comes with a new vehicle purchase, type of fuel used), having to do the credit application over since the original was lost (including my PII), having my license not given back until I asked for it, my phone being taken since the associate thought it was his, given the wrong information over which car we had just test driven (we had the pictures proving which one we drove), being told the keys were not available for that vehicle (associate lost them?), a complete lack of knowledge about the vehicle in general, arrogant and rude staff berating customers next to us about "we're losing money on this deal!", the constant and invasive questions about my personal and professional life (where do you work, where do you live, how much do you make, where did you work before, how long have you been married, on and on and on, etc. Far more than what was needed for the credit app. Honestly, it was extremely uncomfortable, as if the staff were wanting to stalk us), being asked if we "won the lottery" in regards to being able to pay cash for the vehicle but choosing to finance at 0%, having the brand of our other car spoken down on, having staff brag about making $87 an hour, bragging about the GM owning $50k+ Rolex watches, the wrong car being sold to us (associate apparently scanned the wrong car? We didn't discover this until the very end, thankfully they were practically identical so we just went with it), being lied to constantly about where things were in the process only to discover the opposite was in fact true, a general lack of interest or speed in the entire process, the "detailing" of the vehicle missing majority of the protective film/leaving the windows dirty and the car not vacuumed, and all of this taking place over 5 hours of waiting, I will never buy a vehicle at Reliable again, and honestly, may never purchase another Nissan. The vehicle is great, the dealership and process is an unfortunate byproduct. I do not recommend and will make sure any and all know about the experience. Avoid at all costs; they do not care about you or your business. More
by KNIGHT1720
June 07, 2025
Service has always been good. We haven't had any problems in having our vehicles serviced, and if we did have issues, the dealership was quick to resolve those issues. We haven't had any problems in having our vehicles serviced, and if we did have issues, the dealership was quick to resolve those issues. More
by bsiowdeuts
Employees Worked With
Marissa Ruiz, Marissa Ruiz
June 07, 2025
Great service, will be back again! The staff (Nick Anaya) was very nice and kept me informed about what needed to be completed on my car which I really appreciated. The staff (Nick Anaya) was very nice and kept me informed about what needed to be completed on my car which I really appreciated. More
by SGCONNECT
Employees Worked With
June 07, 2025
Raymond always has amazing customer service very professional and gets the job done thanks Raymond for all your help ....seems like the service department has gotten way better but Raymond has alwa professional and gets the job done thanks Raymond for all your help ....seems like the service department has gotten way better but Raymond has always been top notch ... More
by ELIZABETHQUINN83
June 07, 2025
Ramon was great, thanks Reliable for having people like Ramon. People like him make for a nice visit. Ramon. People like him make for a nice visit. More
by izaben
Employees Worked With
June 07, 2025
Everyone was friendly knowledgeable and not pushy which I appreciated. I will recommend Reliable Nissan to friends and family. appreciated. I will recommend Reliable Nissan to friends and family. More
by SHATFIELD58
