Ricart Kia

My daughter and I were greeted by Jeff Baumgardner as soon as we got out of the car. I was looking for a Kia Soul, he immediately took us over to look at them and started explaining everything in detail. soon as we got out of the car. I was looking for a Kia Soul, he immediately took us over to look at them and started explaining everything in detail. Inside the car, the hidden compartments in the trunk, outside of the car, etc., he was very thorough. I had been to four other dealerships in northeast Ohio over a three week period and never received the warm reception as I did at Ricart's. Everyone was so professional yet friendly. Never felt pressured into purchasing a car but knew that is what I wanted to do anyway. I commented to my daughter several times what a difference it was going to someplace where everyone knows their specific job and is well informed. I didn't get that at a couple of other places I visited while hunting for a car. I was very impressed and have told several people about the treatment I received and how wonderful it was to find the exact car I was looking for, at a price I could afford. Thank you Jeff for all the follow-up calls too, really made me feel good that people care. Joan Wilson New Philadelphia, OH More

Joseph Eddy made this care buying venture very comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind t comfortable!!! He listened to what I was looking for and helped me find it. He patiently waited as I debated over color, interior, etc. He was kind to me as well as the family members I brought with me!!! He made sure I knew all the details of the car and where to look them up in case I forgot, He also did a great job following up with me in the days following my purchase to make sure i was satisfied. Overall, a good experience. More

We came to Ricart to compare differant makes, we stopped at Ford first.There was a good selection of Escapes and our slesperson Travis was very patient as looked at everyone of them twice. Then he escorte at Ford first.There was a good selection of Escapes and our slesperson Travis was very patient as looked at everyone of them twice. Then he escorted us to the Kia side where he and Joe sold us a 2013 Kia Sorento. Everyone we dealt with were professional and I would say Ricart would get an 'A' plus. Thanks for a good experiance; Clay Tim More

I gave all 5's because the sales people that helped me were extremely helpful and listened to all of my concerns. They made the sale of my 2012 Kia Soul very enjoyable. I usually dont like to visit car d were extremely helpful and listened to all of my concerns. They made the sale of my 2012 Kia Soul very enjoyable. I usually dont like to visit car dealships because you get pressured but there was no pressure and actually enjoyed visits. More

I really enjoyed dealing with Don and Neil. They were very helpful and straight foward. I feel that I received the best service possible. I would recommend them to my friends if they are interested in very helpful and straight foward. I feel that I received the best service possible. I would recommend them to my friends if they are interested in buying a car. More

They made the entire purchase so easy and enjoyable. They went out of their way to get my wife the car she wanted and gave us a great price far surpassing other dealers. Janda did our paperwork and made it f went out of their way to get my wife the car she wanted and gave us a great price far surpassing other dealers. Janda did our paperwork and made it fast and got us a great rate. She was super friendly! More

From the time we drove in to the used car lot, we had nothing but a great experience. We stopped at used cars, talked to a salesman and the manager and concluded that we could get a new Kia for what I w nothing but a great experience. We stopped at used cars, talked to a salesman and the manager and concluded that we could get a new Kia for what I wanted for the same price as the used one. They informed us we would probably be happier with the new one since we would still have the new warranty. Then to Kia new cars. They had exactly what I wanted and the color too. My Daughter and I picked out the car and then,we went up the next day to finish the deal. Joe Eddy was very informative, not pushy; pleasant, not phony; knowledgeable, not arrogant, and all the things and ex-sales manager looks for in a sales employee. His manager got him the deal we were looking for. We left with a very positive view of Ricart and Joe Eddy. Overall, the best car experience in a long time and maybe the best ever. Thanks to everyone, especially Joe Eddy for this experience. More

Ricart was an outstanding dealership to work with. From the time you walk onto the lot till you drive off in your new car they make you feel comfortable with every step of the purchase process. I would rat the time you walk onto the lot till you drive off in your new car they make you feel comfortable with every step of the purchase process. I would rate them outstanding on customer service and product knowledge! They offered us the best pricein town for our new Sedona. I will be a returning customer for sure! More

Thanks for the excellent service, you all did a great job and the customer service was great, no pressure. Glad to have done business with Ricart! and the customer service was great, no pressure. Glad to have done business with Ricart! More

Days earlier my husband and I visited your competitor Days earlier my husband and I visited your competitor And every stereotypical car salesman cliche was met. We felt confused, uninformed, and dejecte Days earlier my husband and I visited your competitor And every stereotypical car salesman cliche was met. We felt confused, uninformed, and dejected about purchasing A new vehicle. On our way home we passed your Kia dealership At the ricart mega mall truly believing that we were going to Get the same run around. On Friday may 4th we decided to Go to your Kia dealership to see what you could offer. From the moment we arrived we were warmly greeted by Aaron Andrews and did Not feel pressured to purchase immediately instead he wanted us to Be well informed about the vehicle we were looking at and offered Us a test drive. During the test drive he explained everything about the Vehicle and all that the ricart family has to offer. Next, we were introduced To Jeremy young, unlike your competitor we didn't feel forced or obligated To purchase just because we drove the vehicle and wanted prices. Jeremy With the help of his supervisor on the phone got us in the ball park of the monthly Payment we were looking for. He made sure we knew all totals included tax, title, etc., Unlike your competitor that led us to believe those were included in his quote but weren't. Jeremy was truthful, funny, and felt more like a friend than a car salesman. Buying a car Is usually a stressful ordeal and after talking to most of my friends they end up with Buyers remorse, but as Aaron walked us to our new car and waved goodbye as we drove Away, there was only remorse from saying goodbye to what felt like a family. Aaron- good luck with your guitar lessons! More