Rick Case Honda

Eddie the express service advisor was the best one yet! I had a 7:30am appt for an oil change and was out in 45 mins-the fastest ever! My undercarriage was also scraping when it hit a bump and they bent it I had a 7:30am appt for an oil change and was out in 45 mins-the fastest ever! My undercarriage was also scraping when it hit a bump and they bent it into the proper shape and used clips or screws to hold it up-free of charge! Never ever had that happen before! Eddie delivered on his promise to get me out the door quickly, and with great customer service! He needs to be in charge of training the service advisors how to do it like he does-like a pro! He restored my confidence in Rick Case Honda. Thank you. More

World class service from a dealer known for it. Service department was extremely responsive and kept me informed of the status of my vehicle repairs. Sales department went above and beyond to help Service department was extremely responsive and kept me informed of the status of my vehicle repairs. Sales department went above and beyond to help me switch out of a faulty vehicle that couldn’t be repaired. More

If you need a car with very little down Mr. James and Mr. Tucker are the people to see James and Mr. Tucker are the people to see More

First I want to say that this is one of the best Honda dealerships in town. All the employees are friendly and they make you feel welcome. Most of my friends and family come here, and Mr.Shaher Husein alw dealerships in town. All the employees are friendly and they make you feel welcome. Most of my friends and family come here, and Mr.Shaher Husein always provides above-and-beyond customer service. He's excellent at his job, and he will definitely get you a great deal. More

I was able to make an appointment 1 day in advance for 25k service. I arrived on time and was told service would be 90 minutes. Car was ready as stated. 25k service. I arrived on time and was told service would be 90 minutes. Car was ready as stated. More

I wish I could say that I had the same positive experience. Instead, the Salesman and Finance Mgr "Packed the Payment" with 3 additional packages/services & coverage that I was told was already inc experience. Instead, the Salesman and Finance Mgr "Packed the Payment" with 3 additional packages/services & coverage that I was told was already included automatically. The Finance Mgr, Rafael Castilho misled me, kept the contract from me for 18 days before emailing them to me. (This is when I was finally able to review my papers & saw all of the misrepresentation in my purchase deal). Sadly, I declined purchasing the model I really desired, which was the CR-V Hybrid Sport Touring, due to the price increase. However, had they not packed my payment, which is illegal, I could have left with the Touring, instead I left with the Hybrid Sport, that was as far as I could handle financially, in result of the increased payment that was a result of the unauthorized extras they unscrupulously attached. The GM has not been a bit of help to me. She is well aware of my situation, and that even my personal information was leaked by the Finance Mgr, as he also breached R.C.H. security, when he somehow had my documents in his personal email. I will never trust Rick Case Honda. They have not offered an investigation on the facts of this deal, or their unethical employees. I would love to ask Rita Case for assistance. Attorney General has been notified, and I will continue to seek help in making this purchase deal accurate. By the way, this was my second vehicle with R.C.H. Rey was amazing and professional and fair 3 years ago when I leased my Accord 2.0t. More

Great job on my car. Honest and upfront about how much everything was going to cost. Honest and upfront about how much everything was going to cost. More

Great service department. Brought my car in for an early morning appointment did not have to wait they took the car I waited in the service lounge and I was updated during the Brought my car in for an early morning appointment did not have to wait they took the car I waited in the service lounge and I was updated during the appointment. I continue to do my service appointments at Rick Case. More

Thank you Shaher Husein for making the deal easy and fast. I Highly recommend him. fast. I Highly recommend him. More

Excellent Service! ! The best deal maker I will Recommend 100% to friends and family! Thank you 😊 ! The best deal maker I will Recommend 100% to friends and family! Thank you 😊 More