Submitted an Internet inquiry and was contacted for an appointment. Went to see the contact and was introduced to the Internet Sales Manager, Alan. He then introduced us to a salesman who then had his brother another salesman show us around. Chose the car we wanted and was shuffled into one of the many little sales cubicles where we were handed a pen and credit form and asked to fill it out. This was before we were given a price for our trade in or a price for the car. Sat their for 15 minutes before the first salesman came back to talk to me. After we discussed trade in and vehicle price, which i was not happy about, he left to talk to someone.
Never saw him again, Alan the manager came over to discuss the purchase. After 1.5 hours of waiting, negotiating, waiting some more we were finally given what we were told to be there dealer cost and best price they could do. The price was $1100 higher then both Kelly Blue price and another dealership, he lied right to my face.
Rick Case Honda is nothing more then a sales factory and their word means nothing. Buyer Beware!!