HORRIBLE experience at Rick Case Honda! Rude and confrontation salesman and the manager was not helpful with the price of the vehicle or the low ball offer for my trade-in. The salesman had us test drive a “new” car but it had stains on seats and signs of wear and tear. He then tried to sell us this exact vehicle as if it was new. Even though my 2015 trade-in was in very good condition and had only 35k miles (with no damage, accidents, or flooding) I was offered $8,000 even though Rick Case’s website (through kbb) indicated it was valued at appx. $12,200. After a frustrating hour of haggling they grudgingly agreed to $10k and steadfastly refused to budge any further. They also have an optional $1,500 “protection” package added to the vehicle. I requested one without it but was told all their cars have it added. I felt as if this dealer did not want to work with me but instead wanted to take advantage of me. I had no other option but to walk out of the dealer. I have had to buy many new cars over the years for myself and I’ve helped many family members, but I have to say that this dealer was by far the worst one I have ever been in. I DEFINITELY DO NOT RECOMMEND RICK CASE HONDA.