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Rick Case Honda
Davie, FL
1,273 Reviews
Here are some of the many reasons why Rick Case Honda is the best place to buy or lease your next new Honda…
~ Professional and courteous service - we have been awarded the Honda President's Award 9 - Years in a Row 2009 - 2016
~ Hassle – free and convenient purchasing experience
~ Free 10 year / 100,000 mile extended engine and powertrain warranty
~ Free 5 years of 24 hour roadside assistance
~ Best selection of new Hondas – hundreds to choose from in our indoor six story parking facility
~ Rick Case Rewards Program (earn points for discounts on future purchases/services)
~ Free car washes for life with your Rick Case Rewards Card
~ Exclusive access to our discount gas station with your Rick Case Rewards Card
~10% discount in Parts and Service when you redeem rewards points
~ Service Center open 7 days (Express Service)
~ State of the art Collision Center
~ and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:30 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,273 reviews
March 22, 2016
Very satified This is my third lease with Frank Parlante and this dealership. I am very happy with the both. Would recommend them to family and friends. This is my third lease with Frank Parlante and this dealership. I am very happy with the both. Would recommend them to family and friends. More
by Iva
Helpful February 23, 2016
Anazing team I didn't go in to buy but to look at features on CRV models. Met Chris the salesman, who showed me different models and heard me clearly On my expecta I didn't go in to buy but to look at features on CRV models. Met Chris the salesman, who showed me different models and heard me clearly On my expectations. He was not on his agenda but mine. Then Fernando came in and did his offer. Excellent or not, he made me feel as if the deal was amazing. I had buyers remorse so I went to cancel. Then I met the GM Adreienne who is amazingly professional who walked in what a smile. I canceled. But then repurchase after 10 minutes More
by 51andproud
Employees Worked With
Fernando R and Chris Orejas, Adrienne Bono
February 16, 2016
Very efficient and effortless experience FAbiola was an excellent sales person. Very nice, knowledgeable, professional and efficient. Same goes for Sam. We couldn't have asked for a more p FAbiola was an excellent sales person. Very nice, knowledgeable, professional and efficient. Same goes for Sam. We couldn't have asked for a more pleasant experience in buying our new car. More
by sylcolon
Employees Worked With
February 15, 2016
# 1 dealer in South Florida Rick Case Honda is the # 1 dealer in South Florida without a doubt! The best in Service and Customer Experience! Thank you Roger Maitland and Frank Pa Rick Case Honda is the # 1 dealer in South Florida without a doubt! The best in Service and Customer Experience! Thank you Roger Maitland and Frank Parlante! You guys made my family experience an extremely pleasant one. This is now our third consecutive Honda purchase from Rick Case and we will continue to come because of the no pressure approach, family atmosphere and incredible Service. Thank you!!! More
by rayami6
February 15, 2016
Awesome experience I am excited and happy about the choice.....the staff is courteous and very patient.....thank you so much.....the service was tremendous.....made my d I am excited and happy about the choice.....the staff is courteous and very patient.....thank you so much.....the service was tremendous.....made my decision very easy More
by Steh123
Employees Worked With
Dexter Angry & Jeffrey Tucker, Eduardo Beato
January 26, 2016
It was a great experience. The sales persons were professional and very kind, It was an experience without stress . I found the vehicle with exactly fixtures that I was looking The sales persons were professional and very kind, It was an experience without stress . I found the vehicle with exactly fixtures that I was looking for . More
by pedroprincon
January 25, 2016
Attention! Honda service center will rob you blind! I know that in the end it is my own fault for not doing research, but I was at work while my car was in the Honda service center and had to make a qui I know that in the end it is my own fault for not doing research, but I was at work while my car was in the Honda service center and had to make a quick decision, so I gave them the go ahead. Ended up being one of the dumbest mistakes ever. They charged me $900 to put in a new alternator. Afterwards, my fiance made a few calls to other service centers (including dealerships, not just mom and pop shops) and found out that it should have cost 400-600 tops. They charged me almost $400 just for labor. I know it overpaying to have a car serviced in the norm these days, but good lord, I did NOT think I would have to worry about my own dealership doing me so dirty. NEVER AGAIN. I am so bitter that I don't think I will even OWN a Honda after this car. More
by kklunk2
January 20, 2016
Scan you to trade your car from service dept to sales Took my Honda in for several recalls, car was working fine. received call saying my transmission went while they had the car??? I took my Honda in for Took my Honda in for several recalls, car was working fine. received call saying my transmission went while they had the car??? I took my Honda in for several recalls, car was working fine. I received call saying my transmission went while they had the car??? 6,000 to fix or trade it in for a 1,000 credit and that Honda America would pay $1,600.00 toward $6,000.00. After about a couple of weeks, no one would return our calls. They held my car for 5 months and when we should up to dealer, girl who was tending to us was no longer working there. Spoke to General Manager and Service Manager and was told they knew nothing of this matter and they did not have my car. After me continuing telling them they have my car, they agreed to look for it. Then they lost my car on top of having it 5 months. Yes 5 months. Now I get a call they found it and they want to return the car to me broken or pay them now $2,900.00 to repair car. Said a new lower price for them having my car so long, but now American Honda's offer of $1,600.00 is off the table. It's a scam to make me trade in car. I only took my car in for recalls, car had no issue at all, it has been a total of 8 months to get recalls done and them try to return my car broken. They serviced my car and just want to force me to trade it in, after they give you a high repair bill, for a car with no issues. When I gave them my car there was nothing wrong with it. 2-8-16 continue from my original review. Amazing that the only thing that is true of Alex Almeida statement is they want me to trade in my car, the rest all LIES. He also fail to mention that he knew nothing of this matter till just recently, for him to give a story line after five month and telling me that he knows that my car was not there, cause he knows everything that go's on in his service dept. this has been an issue since Feb 2015 and continued to now. He just found out about it in Jan 2016. Also the original person no longer works there. He is just protecting there mistakes and the mis handling and scamming that went on between the service dept and sales dept. At the end, now they call us a liar and offer to fix car at cost, they went from $6,000 to $2,900, he claims is cost, but call around and you will find to fix a transmission in most places is under 1,500 dollars, there cost is double everyone else. Oh, by the way, now they state that it was requested to leave car there for 5 months, really! cause that is what I needed to do with my car. and now a car that was driven to them with no issues, they are asking for me to come have it towed out. Amazing. anyone reading this, just type in goggle, Rick Case Honda Complaints. See all the other complaints. We can't all be wrong and we are all not going away to you make things right.. Customers mean nothing to them, it's all about the dollar. One more thing, the plate was picked up end of November and reason was we needed another car, cause you had ours and we called and went by your location several times and where always told, we will get back to you, because the original person who was handling my car, was no longer employed there. More
by justntime
Employees Worked With
Other Employees :
First contact person Andrea Bedoya, now dealing with above chk box/ also Gen Mang Marc Riley
January 11, 2016
the best this a dealer where l bought my daugther first car after graduating from high school it took me at the time only 2 hrs to buy the car in 2010 and my this a dealer where l bought my daugther first car after graduating from high school it took me at the time only 2 hrs to buy the car in 2010 and my experience was excellent now on 2016 l came back and in 2 hrs bought my accord sport rick case treatment with honesty they are prepared to handle any situation with my cars needs body collision service dpto etc, 10 years tranmitions and engine what else you want l hope they never change. More
by ray iglesias jr
Employees Worked With
financial zam sales gonzalo (ecuador) both very profesionals and helpfull.
January 09, 2016
No Pressure purchasing a new care I all the years purchasing new cars I have to say this was the absolute Best. My salesman Jeffrey Tucker never once pressured me to buy any car He too I all the years purchasing new cars I have to say this was the absolute Best. My salesman Jeffrey Tucker never once pressured me to buy any car He took his time with me and let me decide if I was going to buy any car at all He showed me every car I wanted to see. I would certainly buy another car from this dealer More
by pkrmkr52
Employees Worked With
Jeffrey Tucker and Jeffrey Herman Both were more than GREAT!!!!!
