Rick Case Hyundai Davie

Great service service advisor Tadarryl was nice and courteous. One complaint my car was really dirty when I picked it up. Poop all over the hood. It was clean before service. courteous. One complaint my car was really dirty when I picked it up. Poop all over the hood. It was clean before service. More

From making the appointment to the end of service with Robert Toppas is the best Robert Toppas is the best More

Always the best from Rick Case Hyundai. They treat the customer right. My Service Advisor- Robert Toppas is always honest and as a customer, I appreciate it. They treat the customer right. My Service Advisor- Robert Toppas is always honest and as a customer, I appreciate it. More

The experience was positive and fairly quick! Tassi, our sales person, was helpful and not pushy. He have so the appropriate amount of alone time to make our decision. The overall experience wa Tassi, our sales person, was helpful and not pushy. He have so the appropriate amount of alone time to make our decision. The overall experience was great! We understand that the current market situation does not allow us to negotiate the price which is only negative. However, felt the sticker price of the used vehicle was competitive. More

Love the service department! Friendly, professional and knowledgeable. Robert is awesome and everyone is a team player. Friendly, professional and knowledgeable. Robert is awesome and everyone is a team player. More

Glenn Bolaños from Hyundai dealership was very kind and helpful. Very satisfied with their service helping buy my Tucson. helpful. Very satisfied with their service helping buy my Tucson. More

As far as the service performed on the car I find it adequate. I really don't think it should take close to 2 hours to replace a fuse where the location is know as well the recall information associate adequate. I really don't think it should take close to 2 hours to replace a fuse where the location is know as well the recall information associated with the same. When you first arrive in the service area it is anybody's guess what to do. Some people were sitting in the cars, other standing outside of them. Having been thru this before I walked into the service area, spoke with the service adviser who wrote up the service order and I proceeded to the waiting area. Others seemed to be still standing by their cars. As far as services provided to Hyundai's flag ship line, Genesis, on a scale of one to ten in comparison to MB, Audi or BMW. Hyundai would rate a weak 1. The Genesis is on par or better then the big 3 it's just a shame when it comes to treating high end customers like the other big 3, which I am not one, is poor. You can put lipstick on a pig but it's still a pig customer service won't say well for your products. and please don't pull the Covid card, there were enough Rick Case blue shirts walking around to start a small company. Then just to add salt to the wound I had to wait 10 minutes just to sign my name at check out because the poor thing working the desk had to use the bathroom. The only reason I gave the dealership 3 stars is I really believe this is just the norm for Hydundai More

Quede muy contento me ayudaron mucho las personas del dealer me gusto como me trataron dealer me gusto como me trataron More

Not sure about the dealership as a whole, but TD Newsome from the service department helped me with my car and he was really great. He did everything he said he would do. I would definitely recommend workin from the service department helped me with my car and he was really great. He did everything he said he would do. I would definitely recommend working with him. More

Tassy was helpful, friendly, and helped to find the car best suited to my needs. best suited to my needs. More