Rick Case Hyundai Plantation

Pressured and dismissed after purchase I felt pressured and asked the salesperson to back off. I contacted Malik a few times afterwards and he was very short with me. Also was told that the I felt pressured and asked the salesperson to back off. I contacted Malik a few times afterwards and he was very short with me. Also was told that they wld send me a check for the last two payments on the old car. After two weeks called to ask abt the. Check and what to do about the payment. I was told that Hyundai wld make the payments. I asked him to explain since that is not what we agreed to. Never received a reply. Abdel did try to accommodate me as far as putting in the leather seats and remained in contact with me until the job was completed More

I admit it..I GOT SCREWED Got screwed over. Price changed multiple times. I am not a first time buyer. Great credit and large down payment, but somehow your guys sweet talked a Got screwed over. Price changed multiple times. I am not a first time buyer. Great credit and large down payment, but somehow your guys sweet talked and lied their way through my purchase. I SHOULD NOT have signed. I wish I could have returned it. The financing manager Malik, the absolute worst I have ever delt with. Such a scam artist. Talking up more and more warranties and never taking the word NO. You have him trained well. He even used the death of my father against me. Really sick and twisted. Went from $34,900 to almost $40,000. Plus financing ended up being 5.9% at72 months??!?!?!? I am beyond sick at this. Kept telling me my credit was poor, I should have walked there. Cause they lied. The next day went to my bank to discuss this purchase and my credit. My credit was 749, not 599 that they showed me from Equifax. Your manager also said Chase rejected me for financing. Funny cause they gave me a certified letter saying the opposite. I will be refinancing this vehicle and NEVER returning to your facility. Letters to the Better Business Bureau and Hyundai are written. I know this means nothing to you, but at least you won't get a dime from me anymore. More

Used Car Salesman I will not recommend this dealership to anyone. My experience was the worst I have ever had and I will never return here to purchase or lease a car I will not recommend this dealership to anyone. My experience was the worst I have ever had and I will never return here to purchase or lease a car More

Excellent Great service very nice employees fares abualown took his time to explain everything to me and khalid qutesh I hope I'm saying the name right he helpe Great service very nice employees fares abualown took his time to explain everything to me and khalid qutesh I hope I'm saying the name right he helped with all the papers helped me remove the baby chair thank u so much More

My fifth hyundai in 6 years I love my new Santa fee, hyundai came long way and Rick case makes the processes a lot easier, my salesman DJ KHALED was great. I love my new Santa fee, hyundai came long way and Rick case makes the processes a lot easier, my salesman DJ KHALED was great. More

MY FOURTH HYUNDAI FROM RICK CASE Excellent car and excellent service. All the personnel here are professional, pleasant and helpful. I would definitely recommend this dealership and f Excellent car and excellent service. All the personnel here are professional, pleasant and helpful. I would definitely recommend this dealership and feel safe and comfortable here. More

Stress Free Car Buying This was a wonderful way to purchase a car. We have bought many cars in the past but none were as stress free as this one was. Eddie was a wonderful This was a wonderful way to purchase a car. We have bought many cars in the past but none were as stress free as this one was. Eddie was a wonderful & very considerate sales professional. He listened to what I liked & what I didn't like in a car and never tried to talk me into something that would not work for me. The only thing I would have liked better than the TUSCON would have been a hybrid TUSCON More

The boomerang We were put off at 1st when everything we told the sales crew about how we wanted to make a purchase was dismissed. We told them we had a pre-approved We were put off at 1st when everything we told the sales crew about how we wanted to make a purchase was dismissed. We told them we had a pre-approved line of credit and a hard inquiry to a separate bank was made. So now for 2 years I have to have a inquiry that was not suppose to be there. The management team contacted us 2 weeks later to move the deal and get it done but our experience was tainted by our first encounter. More

Great experience from the time we drove into the parking lot until we drove away on our new car. Definitely we will recommend Rick Case to my family and friends from the time we drove into the parking lot until we drove away on our new car. Definitely we will recommend Rick Case to my family and friends More

Happy with my purchase Happy with my purchase. Very professional and knowledgeable personnel. Im pleased with the experience. The sales person Abdel made the experience eas Happy with my purchase. Very professional and knowledgeable personnel. Im pleased with the experience. The sales person Abdel made the experience easy and never felt pushed towards buying a vehicle, and Malik made the finincial process better than I hoped for. Thank you guys More