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Rick Case Hyundai Plantation
Fort Lauderdale, FL
2,560 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
In only its first month of operations, the Fort Lauderdale, FL dealership became the largest volume dealer in all of South Florida. Throughout the history of the Rick Case Hyundai dealerships, the Rick Case Automotive Group has always offered customers exclusive benefits such as a unheard of 20 year / 200,000 miles nationwide warranty on all new Hyundai purchases.
In addition to delivering unrivaled service and quality automobiles to all Rick Case customers, the Rick Case Automotive Group also contributes to the community on a philanthropic level. Many children are not fortunate enough to have a bike of their own. Fortunately, the Rick Case Bikes for Kids program, founded in 1982 by Rita and Rick Case of the Rick Case Automotive Group, has been making that dream a reality for needy children going on for 28 years. Rick Case Bikes for Kids makes it easy to get involved and help a child in need. Bikes in good condition are being collected at all Rick Case Automotive Group locations and then donated to a child in need for the holiday season. Rick Case believes your business is only as strong as the community around it, so it is important to support local residents and children, especially in their time of need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:30 AM - 9:00 PM
Saturday 9:00 PM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,560 reviews
May 09, 2016
Best Dealership in South Florida I am by no means an expert in selecting cars or making on the spot decisions but working with Christian made it easy. He knew his vehicles and his con I am by no means an expert in selecting cars or making on the spot decisions but working with Christian made it easy. He knew his vehicles and his confidence helped to calm me. He never made me feel rushed or pressured into making my decision. This is my 3rd vehicle from Rick Case and the best experience. Overall I would give this dealership 5 Stars for customer satisfaction. Paulette R More
by thestrongg1
Verified CustomerEmployees Worked With
Christian Maidana, Malik Saleh
Helpful May 09, 2016
Overall Impressions The employees that I worked with were very professional and presented themselves well. However, for a high end vehicle purchase the dealership facilit The employees that I worked with were very professional and presented themselves well. However, for a high end vehicle purchase the dealership facility is sadly lacking. The waiting area is small and uncomfortable, the sales offices are cramped and poorly furnished. The entire facility and vehicle service and storage areas are jammed in and crowded. More
by harryjonjm
May 07, 2016
New 2017 Santa Fe Sport Happy with my vehicle that me and my wife purchased. We are also happy with the service and all of the employees at Rick Case Hyundai. We will contin Happy with my vehicle that me and my wife purchased. We are also happy with the service and all of the employees at Rick Case Hyundai. We will continue to purchase our future cars at this location. More
by renericardo64
May 07, 2016
Rick case The treated me perfect and very respectful and will def come back once my contract is over the tool very good care of all my needs and everyone was v The treated me perfect and very respectful and will def come back once my contract is over the tool very good care of all my needs and everyone was very professional More
by eddy216712
May 06, 2016
My Hyundai is groovy The service was impeccable, the staff greeted us with respect and were not pushy at all. I'd definitely refer the dealership and my salesperson to an The service was impeccable, the staff greeted us with respect and were not pushy at all. I'd definitely refer the dealership and my salesperson to anyone I know. More
by salima.smithson
May 06, 2016
The best car shopping experience Donnie was so helpful in getting me into a new 2017 Hyundai Elantra. He was patient in showing me all the features and laying out all my options which Donnie was so helpful in getting me into a new 2017 Hyundai Elantra. He was patient in showing me all the features and laying out all my options which fit in my budget. I would definitely recommend him if you're looking for a car! He's a great guy! Malik help go over all the finances and really made sure I understood the contracts. They both answered all my questions and questions that I didn't think of. More
by MC915
May 06, 2016
A GREAT PLACE TO BUY A CAR MY WIFE AND I WERE VERY HAPPY WITH THE NEW CAR MARTY ISRAEL SHOWED US EVERY THING ABOUT THE NEW CAR HE EXPLAINED TO US GREAT JOB MY WIFE AND I WERE VERY HAPPY WITH THE NEW CAR MARTY ISRAEL SHOWED US EVERY THING ABOUT THE NEW CAR HE EXPLAINED TO US GREAT JOB More
by gelmanjoe
Employees Worked With
NO OTHER PERSON, Marty Israel
May 06, 2016
Great Service This was a great experience. I love my car. I would recommend this dealership for their wonderful customer service and professional assistance. Eve This was a great experience. I love my car. I would recommend this dealership for their wonderful customer service and professional assistance. Everyone was extremely friendly and helpful. Made me feel comfortable and assured. More
by mdalessandro
Employees Worked With
May 06, 2016
Excellent service Excellent professional curteous service Friendly amothsphere clean place Will defenetly return to purchase other vehicles from here. I'm a satisfi Excellent professional curteous service Friendly amothsphere clean place Will defenetly return to purchase other vehicles from here. I'm a satisfied customer, I had other great options but because of the product knowledge of this dealership I decided to continue More
by jr13ruiz
May 06, 2016
Took Forever to finish paperwork At first was so happy with Abdel, he was great and delivered deal price as promised, no complaints with him. He was busy the day of purchase/lease an At first was so happy with Abdel, he was great and delivered deal price as promised, no complaints with him. He was busy the day of purchase/lease and I was then handed off to other sales person, who was new but nice. It them turned into a marathon day, 4-5 hours of waiting!!!! Why??? I leased my Infiniti in an Hour??? Purchased Volvo in 45 minutes!!! Took hours to get through with finance department and my credit is practically perfect. Micheal was great once we got to do the paperwork and he is truly a professional. Then had issues with car immeadiately after delivered, a known defective headlight and a flat tire. Tire was fixed and tires then aired up to 50PSI, very unsafe. Could of ruined all four tires plus once clean car was returned dirty!!! I had to do all the followup and problem is still not resolved. Was never explained the rewards program that Rick Case offers. Cannot recccommend this dealer at this time. I would love a Genesis sedan but with the superior treatment I receive from Weston Volvo, its hard to leave for what I have experienced so far....Thank you... This dealership has great staff, just needs better management! More
by scottaalston
