Rick Case Hyundai Plantation

I called and spoke to the sales agent on a Friday throughout the day regarding a Specific Jaguar I wanted as it met all my criteria etc. He broke down the cost and had me send pictures of my trade in throughout the day regarding a Specific Jaguar I wanted as it met all my criteria etc. He broke down the cost and had me send pictures of my trade in vehicle as I explained I needed to drive over 4 hours to get there and trade it in and drive the new car back. He went to the manager and they offered me a range for my trade in which i was satisfied. I asked the sales guy what can we do today to secure this vehicle before I drive 4 to 5 hours tomorrow and someone might buy it before I get There? he giggled and assured me nobody could buy it because he gave the keys to his manager and the car was reserved for me. I had this happen to me years ago so I kept trying to get financing started that day but he said he wanted me to come see the car and we would easily do the financing in the morning. I said I would be there at 9am and leaving my house 430am. On the way there there was bad fog and i was running 30 minutes late so i called the dealership and they told me they sold the car last night before closing! I was so mad after driving 4.5 hours on top of the fact they assured me it was reserved for me. Anyway the manager said sorry it happens, the sales guy shouldn't have promised you. Then he actually tried to ask if i wanted to buy another car from them! Anyway, had to turn around and drive home with no vehicle purchase! Will never look at another car from this dealer again! More

Joel Harrison was a very engaged and professional sales representative. He answered all our questions and brought us to a successful conclusion. Plus he was very helpful in getting our new Genesis GV80 representative. He answered all our questions and brought us to a successful conclusion. Plus he was very helpful in getting our new Genesis GV80 setup for our phones etc. More

Overbooked very slow. Anthony Andriols Was great.The whole visit was 4/12 hour . Two hr before they ever looked at the car. Anthony Andriols Was great.The whole visit was 4/12 hour . Two hr before they ever looked at the car. More

Tom Owens did a great job getting me checked in and out in about an hour. Very satisfied in about an hour. Very satisfied More

Bait and switch Beware They do not treat you like friends and family Don’t go there friends and family Don’t go there More

Only reason we purchased a car from this location and this brand was because of Stefano! He speak English and Spanish perfectly which definitely helped a lot! If you go around to this location please a this brand was because of Stefano! He speak English and Spanish perfectly which definitely helped a lot! If you go around to this location please ask for him! He knows the cars he sales! Great to have sales person who don’t mine making the effort to get the job done! He was genuinely a nice person to work with! More

Service was excellent and I was out of the dealer in a hour. Very satisfied hour. Very satisfied More

My appointment at Rick Case was very pleasant. The gentleman who attended me was polite. Explanation, time, and attention was on point. Enjoyed talking to him, need more people like him in this fi The gentleman who attended me was polite. Explanation, time, and attention was on point. Enjoyed talking to him, need more people like him in this field of work. Would recommend highly, very nice to deal with beginning to end. More

Dear Rick Case Hyundai, Excellent experience. I want to point out 3 outstanding exployees. All 3 were serious, kind and helpful and are a credit to your dealership.. They are Jean Jaques, Pau I want to point out 3 outstanding exployees. All 3 were serious, kind and helpful and are a credit to your dealership.. They are Jean Jaques, Paulo Grandez, and Richard Powell. Warm regards, Howard More

I had an excellent buying experience at Rick Case with my salesman Brian Berk... Highly recommended salesman Brian Berk... Highly recommended More