Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

I waited 4 hours for an oil change it. I arrived by 930 am. So by 1230 pm I asked what happened with my car and supposedly they doesn’t have internet. I spoke with the manager and the guys I arrived by 930 am. So by 1230 pm I asked what happened with my car and supposedly they doesn’t have internet. I spoke with the manager and the guys said was wrong at the moment when they add in the system and I was in the last place. I leaved by 145 pm. More

Great dealer, knowledgeable, and professional. Fast service, felt secure that everyone was on same page. Worked with Lance, terrific person, a great asset to your company. He was professional, and Fast service, felt secure that everyone was on same page. Worked with Lance, terrific person, a great asset to your company. He was professional, and personal .kept me informed all the way,. Really liked him. More

Great customer service I only got oil change The employees was very very nice and the wait was not long employees was very very nice and the wait was not long More

Thanks for your service. Adequate and promptly processed. Absolutely Confidence and trustworthy by the associate. Adequate and promptly processed. Absolutely Confidence and trustworthy by the associate. More

Lance Chapin was again helpful and very insightful and understanding of my needs as a customer. He is the very reason I continue to use this particular dealership to service my fleet and let me not forget understanding of my needs as a customer. He is the very reason I continue to use this particular dealership to service my fleet and let me not forget to mention the exceptionally good job the service department actually does when performing the maintenance on my fleet. Thanks Lance and the Rick Hendrick service team. More

Very good customer service very good customer service very good customer service very good customer service very good customer service very good customer service very good customer service very good customer service More

I had a great experience as usual. Lance my service advisor was great per usual and he always shows extraordinary care for the customer and their concerns. I’m glad that he’s my servic Lance my service advisor was great per usual and he always shows extraordinary care for the customer and their concerns. I’m glad that he’s my service advisor and he’s one of the reasons I continue to bring my vehicle back to the Rick Hendrick family. Thanks Lance keep doing an awesome job! More

Got an appointment a couple of days out no problem. Fast oil change and tire rotation. Facilities are clean and well lit. Fast oil change and tire rotation. Facilities are clean and well lit. More

Waste of my time and money Dealer has worst record in atlanta All dealerships I spoke with agree atlanta All dealerships I spoke with agree More

They provided exceptional service throughout the buying process. They listened to my requirements and made sure my requirements were met. process. They listened to my requirements and made sure my requirements were met. More