Rivard Buick GMC

Casey was extremely helpful in getting a deal on a Buick Envision I could live with. He sat with me in the car multiple times teaching me the multitude of computer settings. The only negative experience Envision I could live with. He sat with me in the car multiple times teaching me the multitude of computer settings. The only negative experience has nothing to do with the dealership but with Buick. The car only came with a minimal printed owners manual. You were expected to download it to your phone. I personally like a paper book to refer to with an index and pages I can earmark. They are available to order from Buick for a hefty cost of $50.00 with a $30 shipping and handling fee!! When I decided to bite the bullet and order one, they were out of stock!. I highly recommend Reviard dealership but I would include a complete paper manual in the deal next time. More

We had a FANTASTIC experience at Rivard Buick GMC. They were honest and upfront with us and were a Pleasure to work with. They were honest and upfront with us and were a Pleasure to work with. More

The experience was stressful—reviewing and re-reviewing to have additional things added in that was not requested paperwork was overwhelming, and there was no follow-up. The car wasn’t cleaned very well wh to have additional things added in that was not requested paperwork was overwhelming, and there was no follow-up. The car wasn’t cleaned very well when delivered, and communication was nonexistent afterward. The high-pressure sales approach felt uncomfortable. I needed a truck and Mr. Williams got me into one, but given more time, I would have chosen differently. My work truck was flooded in the storms, and I urgently needed a replacement. Knowing this, the salesman took advantage of my situation. He pushed me toward a truck that wasn’t the best fit, skipping over one that would have suited my needs better. As a loyal Ford customer new to the GMC brand, I wasn’t familiar with all the trim levels and options. Overall, my experience wasn’t great. I now have a truck, but I plan to trade it for one that better meets my needs. The salesman did get me a truck, though it was delivered a day later than promised. He did his job, but my wife and I felt uneasy throughout the process, despite the importance of continuing the business. More

Nick was responsive with my questions, but more importantly was proactive. Gave me regular updates while waiting on my truck to arrive. Have referred him and Rivard to friends already. importantly was proactive. Gave me regular updates while waiting on my truck to arrive. Have referred him and Rivard to friends already. More

Bobby in sales was great to work with. Took time to show me what I came to look at and ordered what I wanted. Top shelf! Took time to show me what I came to look at and ordered what I wanted. Top shelf! More

No better place to buy a GMC truck. We drove 4 hours and it was well worth it. When we arrived everything was as discussed on the phone and text. Zero surprises. We were in and out i We drove 4 hours and it was well worth it. When we arrived everything was as discussed on the phone and text. Zero surprises. We were in and out in 30 minutes. This was my second purchase and I've had two friends buy their trucks here with the same experience. Don't even bother shopping around because no one will meet their deal. I dealt with Ronell and Francisco. More

First time at Rivard, BEST experience in car buying! I HIGHLY recommend RIVARD! Thank you, David H. I HIGHLY recommend RIVARD! Thank you, David H. More

Great work and process on the Yukon XL. Easy to buy and pickup. Thank you Rivard and Casey. Easy to buy and pickup. Thank you Rivard and Casey. More

Bust buying experience ever. Nick was amazing helping us find what we wanted and getting us a great deal. They have a customer for life now Nick was amazing helping us find what we wanted and getting us a great deal. They have a customer for life now More

Casey was great! He patiently showed me all of the options that came with the car that I was buying and Rivard was very flexible in the payment process. He patiently showed me all of the options that came with the car that I was buying and Rivard was very flexible in the payment process. More