Rivard Buick GMC

Terrible customer service!Via email I asked this Terrible customer service! Via email I asked this dealership for a quote and if they accepted the GM supplier discount. The salesperson then forwarde Terrible customer service! Via email I asked this dealership for a quote and if they accepted the GM supplier discount. The salesperson then forwarded to the manager and the manager replied yes we do accept that discount. So at this stage I was happy with the customer service but that’s when it all ended. After getting this conformation I simply just asked if they could give me a quote with the above discount and they just kept giving me excuses on why they couldn’t give me the quote and I should come in. After explaining that I couldn’t come in because of work and family commitments and I just would like to buy it online they then came back and told me that the car is not available and I cannot order one. Then a couple of days later another salesman told me I could order it so I asked him for a quote with the discount they said they would take and once again he refused and just sent me a full MSRP quote. I replied what about the discount and he or anyone from Rivard have not responded which was two days ago. This is a prime example of why car salesman have such bad reputations. They tell you what ever you want to hear to get you to come in only to learn they were full of BS I will never buy a car from this dealership and recommend that you don’t either unless you want the same experience. More

Excellent experience. Anthony was very professional and responsive even after the sale. They delivered my new car to me 200 miles away the next day and I never even went to the dealership. responsive even after the sale. They delivered my new car to me 200 miles away the next day and I never even went to the dealership. More

Great service! Nick was wonderful and very helpful. Easy to contact to contact More

Quick and easy deal. Nick offered us a very fair deal and we purchased the vehicle in 20 minutes. I will definitely buy from them again. and we purchased the vehicle in 20 minutes. I will definitely buy from them again. More

We have leased and bought cars from Rivard and they have the best team from purchasing to service. Will not go anywhere else the best team from purchasing to service. Will not go anywhere else More

Good prices, easy to work with and gave me a reasonable value for my trade in. I would definitely buy from Rivard’s again and recommend to anyone interested in a vehicle. value for my trade in. I would definitely buy from Rivard’s again and recommend to anyone interested in a vehicle. More

Excellent customer service! They did the entire deal remotely and even delivered the vehicle to my door. Best prices of anyone around as well ... and I shopped around. remotely and even delivered the vehicle to my door. Best prices of anyone around as well ... and I shopped around. More

My experience with Rivard Buick GMC was phenomenal from start to finish. Securing inventory has been difficult for dealerships lately. Justin, my salesman, was able to help me custom build the exact Yukon start to finish. Securing inventory has been difficult for dealerships lately. Justin, my salesman, was able to help me custom build the exact Yukon Denali I was hoping for. He made helpful suggestions which saved me money and time on the build and delivery. Other dealerships were charging over Msrp for the same truck Rivard offered me a discount on. They were in touch with me while the truck was being built, giving me ETAs along the way. I have already referred friends and family to Rivard and know their experience will be as good as mine. More

Rivard Buick GMC was very transparent with their pricing showing their price discount on their website. They also offered a fair (but not great) price for my trade in. Very happy with the deal. showing their price discount on their website. They also offered a fair (but not great) price for my trade in. Very happy with the deal. More

Carlos was very friendly and accommodating. Cost is very transparent and fair. Saved thousands compared to purchasing from another dealer without having to even negotiate down transparent and fair. Saved thousands compared to purchasing from another dealer without having to even negotiate down More