Rivera Toyota of Mt. Kisco

I love bringing my car here - it’s always easy to get an appointment, customer service is friendly and straightforward. This is the best service department I’ve ever worked with in all of my experience with appointment, customer service is friendly and straightforward. This is the best service department I’ve ever worked with in all of my experience with car ownership. More

Due to shortage of cars, I had to place an order for an All Wheel drive hybrid Sienna. It was ordered in late May and came in six weeks (earlier than projected). Unfortunately, I was going to be out of All Wheel drive hybrid Sienna. It was ordered in late May and came in six weeks (earlier than projected). Unfortunately, I was going to be out of town so they kept in their garge for another week. After I picked it up on a Tuesday, the next day I noticed there was a bolt in the back tire (it appeared to be like the bolts surrounding the tire frame). I called Toyota and initially they balked but by end of day on Thursday, they agreed to replace for free. The More

Alexandra did a great job with the purchase of the Camry. She was very friendly and helpful. I will definitely recommend her to my friends. She was very friendly and helpful. I will definitely recommend her to my friends. More

I went for the 20,000 mile servicing and inspection. It went smoothly, there were no add on costs, and all I had to pay for was the $37 for NYS inspection. went smoothly, there were no add on costs, and all I had to pay for was the $37 for NYS inspection. More

Easy to schedule, service was good and in time. Otherwise, I think it’s silly to have a minimum number if words do complete a survey. I suspect many people abandon the survey for that reason. Otherwise, I think it’s silly to have a minimum number if words do complete a survey. I suspect many people abandon the survey for that reason. More

The salesperson that we worked with, Georgie Brunner, was excellent. When we connected with him, he provided FANTASTIC customer service. He was personable, helpful, attentive, and very much on top of everyt excellent. When we connected with him, he provided FANTASTIC customer service. He was personable, helpful, attentive, and very much on top of everything. My husband has been in sales for years and said that he was the kind of salesperson he would hire to work for him. He would be a great model for others to emulate. More

Unable to get loaner car despite making appointment a week in advance. Quoted wrong time frame for service to be completed. Was told 2 hours on the phone then told 3 1/2 hours when I arrived week in advance. Quoted wrong time frame for service to be completed. Was told 2 hours on the phone then told 3 1/2 hours when I arrived More

Great experience at Rivera Toyota, My salesman, Aaron was very patient while I was going back and fourth with different vehicles and options. I am happy with my decision to go with them. very patient while I was going back and fourth with different vehicles and options. I am happy with my decision to go with them. More

The dealership is courteous, friendly, patience and knowledgeable. The dealership staff was thorough as well. There was an excellent inventory. The staff was very helpful. knowledgeable. The dealership staff was thorough as well. There was an excellent inventory. The staff was very helpful. More

Traded in my lease and the salesman went on vacation before my new lease came in. I was supposed to get a call for what I wanted on the lease, things like rain guards and a bed cover, prior to picking t before my new lease came in. I was supposed to get a call for what I wanted on the lease, things like rain guards and a bed cover, prior to picking the new one up. That didn’t happen. Vacations happen. Call me.. More