Rivera Toyota of Mt. Kisco

Excellent Dealership with people that care about you. At Rivera Toyota my wife and I felt very comfortable and confident that they were concerned about us finding the best car at the best price. The perso At Rivera Toyota my wife and I felt very comfortable and confident that they were concerned about us finding the best car at the best price. The personal did not pressure us at any point. The GM Liam Tully was a pleasure to talk to and to do business with. Sales Consultant Stephane Andrade was extremely professional and knowledgeable about the car and took an interest in us every step of the way. As a matter of fact, we had forgotten our cell phone the day we picked up the car. She explained the operation of the interior package, then she waited for us to retrieve our cellphone, so she could set up the Bluetooth and explain how it functioned. At closing, the day we picked up the car, Alan Nadler had all the forms filled out and waiting. He explained all the extra protections you could obtain on the car, but did not pressure us to buy any. A great experience from beginning to end. I highly recommend Rivera Toyota Dealership. More

Ama Gifty It's has been an incredible month since l was looking for a car, but Andrew Broad introduced me to Robert Boyle and he was very,very good sales person It's has been an incredible month since l was looking for a car, but Andrew Broad introduced me to Robert Boyle and he was very,very good sales person and l get the car excellent is a Toyota rave 4 l love it. More

Customer Focused! I had leased a 2013 Highlander 3 years ago and knew that I wanted to keep the car, as my daughter is about to get her license. I also knew that I wou I had leased a 2013 Highlander 3 years ago and knew that I wanted to keep the car, as my daughter is about to get her license. I also knew that I would need a second car shortly. George and I discussed financing the Highlander but I wanted to keep costs down, knowing I needed another car. George very constructively suggested that I lease back the same car - which is great, since I love that Highlander and had put only 31k miles on it over 3 years. Once we locked that in, we began discussing a second car and I focused on another Highlander (2016). I signed a lease and drove away and realized very quickly that I had made a huge mistake! The new Highlander (a beautiful car, no doubt) was WAY more car than I need for a second vehicle. I called the dealership the next morning and was promised by Angelo and Jerry that they would find a way to put me in the right car. And so I went back and switched to a RAV4. Everyone involved -George, Liam, Angelo, Jerry, Lenny, and Alan were great about it! I didn't feel for a second that I was an inconvenience or a painful customer. The dealership lent me a car to use for the days between returning the 2016 Highlander and picking up the Rav4 and even picked me up from the train station the evening I picked up the 2013 Highlander. Simply amazing customer service! More

Good experience, good price Buying or leasing a car can be stressful and feel like an adversarial confrontation. However, our salesman Robert Boyle was patient, knowledgeable an Buying or leasing a car can be stressful and feel like an adversarial confrontation. However, our salesman Robert Boyle was patient, knowledgeable and willing to compromise. We came in with a ballpark price in mind, and he did his best to meet it. When my new car arrived, he spent as much time as needed to explain all its features. He also was clear that I could return to him at any time if I needed more 'tutorials.' An added note: one of the selling points of this dealership - which is under new ownership - is that it now offers upgraded service similar to Lexus: a wash with every service, loaners, and 5 free service visits (or 30,000 miles). More

Very Satisfied Customer The team at Toyota took the time to understand my particular situation and needs. The individuals I worked with were not pushy, did not continually pu The team at Toyota took the time to understand my particular situation and needs. The individuals I worked with were not pushy, did not continually pursue me, nor did they take up much of my time. Overall the sales process was easy and not typical of usual car dealerships. I would recommend anyone pursuing a Toyota work with the team at Rivera Toyota. More