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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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March 17, 2021

Everything was done well and efficiently. They stayed in touch throughout the day and let me know what was going on. Pick up was quick and easy. More

by len.fiorilli
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Toyota diagnosed the left front tire sensor not reading. The technician installed a new tire sensor and programmed the sensor. On my way home the tire light turned on again. I called Toyota and returned my More

by rosemariecarbajal
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
March 17, 2021

I am always happy with the service and attention I receive...may car is getting up there in age and it is still in good shape because of everyone's help More

by CAROLDURANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Professional. Easy to schedule appointment. I waited at dealer for service and it was completed in a timely manner. Regarding this survey, a 25 word minimum is not necessary! More

by 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Great attentive service and follow up. Car was completed in the expected time. Cathy was very nice. Would definitely be coming back for additional service. More

by KENCYP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

The service staff is friendly and I have found them to be thorough when servicing my vehicle. I am very pleased with my service experience at Rivera Toyota and would strongly recommend them. More

by fdnyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Scalere Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Everything with my service appointment was great! Cathy and the team at Rivera Toyota were wonderful. The appointment ran smoothly and I was kept up to date throughout the process. More

by agleacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Being greeted by Andre is fantastic. He's always friendly and he remembers my name! I'm there so infrequently, but he makes me feel important and welcome. More

by peter.sell
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
March 16, 2021

Always helpful!!! Mike was great!!!I am not happy with Always helpful!!! Mike was great!!! I am not happy with Toyota corporate. I was sold a tire and rim plan and am very disappointed with the coverage More

by LETSMAKEUPXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam Tully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kaminski
March 16, 2021

Waiting time has always been an issue. I’m always at least at minimum 1.5 hours waiting. I don’t live in the area so a quicker waiting time would be appreciated. It appears too many are always schedu More

by sabrinakessler74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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