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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

June 19, 2025

I bought lotsa cars from Rizza back in the 90s my inside sales rep was Tony Bell they will make you a deal you can't refuse. They are the best of the best, and a stand up business, don't think so look at th More

by Meetnick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Tony Bell
Jun 19, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words and for sharing your experience with Rizza Buick GMC, Nick! I'm thrilled to hear that you had such a positive relationship with Tony and that you've trusted us with your car purchases over the years. Your support means a lot to us, and we're proud to see our vehicles all around town. We look forward to assisting you again in the future! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

June 19, 2025

Sometimes the right people are there at the right time. I came to Rizza yesterday to begin a search for a preowned vehicle with low mileage. I saw a car that I was interested in, and Larry Papp was there e More

by jaz1522
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Cosenza, Sales Manager
Jun 19, 2025 -

Rizza Cadillac Buick GMC responded

Thank you so much for your kind words and for choosing Rizza Buick GMC for your preowned vehicle search! I'm thrilled to hear that Larry and Ken provided you with exceptional service and support throughout your experience. It's our goal to make every customer feel valued and informed. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels in your new vehicle! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

June 09, 2025

If you are considering purchasing a vehicle at Rizza Cadillac, or having your Cadillac vehicle serviced there for that matter, please read this review. You will think again. After being hit with a su More

by Franco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Carlos Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Jansky
Jun 10, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to share your experience with us, Franco. We genuinely appreciate your feedback, as it helps us understand where we need to improve our services at Rizza Buick GMC. I understand your concerns regarding the condition of your 2018 Cadillac ATS and the issues you've faced with the promised repairs and parts. This is not the standard we aim to uphold. I encourage you to reach out to me directly so we can look into these matters further. Your satisfaction is important to us, and we want to ensure your vehicle is in the best possible condition. Thank you again for your feedback, and we hope to hear from you soon. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

June 08, 2025

I strongly advise against this dealership because of the way the general manager, Jim Allegretti, treats customers. I visited the dealership on June 5, 2025, with my mom to look at a 2017 Colorado Z71 li More

by CC
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jim Allegretti
Jun 09, 2025 -

Rizza Cadillac Buick GMC responded

Thank you, for sharing your experience with us. I appreciate the detailed feedback regarding your visit to Rizza Buick GMC, especially your interaction with our management team and the condition of the 2017 Colorado Z71. It's important to us that our customers' concerns are heard and we strive to maintain high standards in every aspect of our service. I understand how disappointing it can be when a vehicle does not meet expectations or if negotiation discussions are not conducted in a satisfactory manner. If you would like to discuss this matter further, please feel free to reach out to me directly. Your feedback is valuable as it helps us to improve and ensure a better experience for our clients in the future. Thank you again for your insights. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

Jun 09, 2025 -

CC responded

Thank you for responding. I appreciate that you are open to feedback, but I feel it is important to point out that it is usually the responsibility of the business to follow up with the customer after a negative experience, not the other way around. I was treated rudely and unprofessionally by a member of your management team, and I have said everything I needed to say in my review. I sincerely hope future customers are treated with more respect than I was.

June 07, 2025

Extremely Disappointing Experience – Rude and Unprofessional Staff I had an incredibly disappointing experience at Rizza Cadillac in Tinley Park, specifically with their parts department. From More

by Khalid.ma.massad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Sommerfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bakr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Richko
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wentz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
JIM LAAS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVE parts department
Jun 08, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience, Khalid. I understand your concerns regarding the interactions you had in the Parts Department and the response you received from management. At Rizza Buick GMC, we recognize how important respectful and professional customer service is in every department. Your feedback will be shared with the appropriate team for review. If you’d like to provide additional details or discuss your visit further, I encourage you to reach out to me directly. Your satisfaction is important to us. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

May 12, 2025

Mary Lamarca Aguilar is the best! She is new to the dealership but has 17 years experience. No high pressure tactics. Was in and out with a new car in 2 hours! More

by mmcgannonq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lamarca Aguilar
May 13, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Mary Lamarca Aguilar provided you with such a positive experience at Rizza Buick GMC. It's great to know you found the process efficient and pressure-free. We appreciate your feedback and hope to see you again soon for any future needs! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

May 08, 2025

Good Fast service in and out. Went to dealership for and oil change on my 2021 Buick came out with a brand new 2025 Buick Envision. this was due to the nicest, no pressure sales p More

by dejay03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Washburn
May 08, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review, Dejay! We're thrilled to hear about your positive experience at Rizza Buick GMC and that you were able to drive away in a 2025 Buick Envision. Kerry truly embodies our commitment to providing excellent service without pressure. We appreciate your kind words and look forward to seeing you again in the future. Best wishes to you as well! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

May 06, 2025

Purchased a 2020 Chevy Blazer with a CPO warranty nine days later I couldn’t go in reverse they gave me a loaner car for a couple of weeks and told me that they flushed the trans which would not fix the More

by feliciagordon123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Parker in sales and Josh in Management
May 07, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. I understand your frustration regarding the issues with your 2020 Chevy Blazer and the service you’ve received. Your feedback is valuable, and we would like to address your concerns directly. I encourage you to reach out to us at Rizza Buick GMC so we can review your situation. Our goal is to ensure that all of our customers have a positive experience, and we take your feedback seriously. Thank you again for your input. Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

May 07, 2025 -

feliciagordon123 responded

YOU WANT ME TO CALL RIZZA AGAIN AND LEAVE A MESSAGE AND TO BE IGNORED BY GREG AND JOSH AGAIN....... NO THANK YOU!!! IN FACT, I AM STILL WAITIN G ON A CALL BACK SINCE I DROP MY CAR OFF ON 3/31/25. I HOPE YOU GUYS GO OUT OF BUSINESS YOU ARE A JOKE OF A COMPANY

April 27, 2025

Great friendly service ! Very knowledgeable answered all questions Made my decision easier in picking out my new vehicle More

by Jcarlos8128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review! We at Rizza Buick GMC are thrilled to hear that you received great, friendly service and that our team was able to answer all of your questions. I'm glad we could help make your decision easier in picking out your new vehicle. We look forward to welcoming you back for your next visit! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

April 20, 2025

Ryan Clark was our sales consultant at Rizza Cadillac. It was pleasure dealing with him, there was no pressure, went out of his way to put us in the right vehicle. More

by Tom M.
Recommend Dealer
Yes
Employees Worked With
Ryan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Rizza Cadillac Buick GMC responded

Thank you for your wonderful review, Tom! We're thrilled to hear you had a great experience with our sales consultant at Rizza Buick GMC. It's fantastic to know that Ryan provided you with a pressure-free environment and helped you find the right vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, JC Rocha, Internet Manager, jrocha@rizza.com

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