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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

September 02, 2021

Came across a dead battery and rizza took care of me fast. Very happy with going to rizza instead of driving to Naperville where the vehicle was purchased. I will be definitely coming back to rizza for More

by SKIPPYAO134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2021

The service was excellent, professional and expedient. All of the issues were addressed. This statement summarizes the quality of service needed at this particular time More

by Rhonda Fontenot Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 02, 2021

The staff here is always nice and friendly and make sure their customer needs are met, plus they always offer a car wash. Great service 👏🏾👏🏾👏🏾 More

by davis15609
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Sep 04, 2021 -

davis15609 responded

Thanks again to your amazing service department and all that they do 🥰

September 01, 2021

Awesome dealership!! John Oconnell (Sales), Jay (Sales Manager) and the finance guy treat you like family. Their kindness shows you are valued as a customer. John went over and beyond to ensure our purcha More

by veronicah8890
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 01, 2021

Thank you for the great service it was very timely and I appreciated.The car was cleaned. Sorry the inside was not considered,but maybe next time More

by fairyecclest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 01, 2021

The over all service was great! As a new Cadillac owner - I was sadden that in this day and age - information is not shared. Imagine. More

by Jax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Sep 01, 2021 -

Jax responded

I think some general information should be shared - it's 2021. A Cadillac is a Cadillac, and should remain supreme in the automotive industry.....

September 01, 2021

Service department is second to none!John, the service writer the best! I would absolutely recommend the service department to any of my friends! I only use Union Mechanics! More

by md5912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

September 01, 2021

Rizza Buick and Cadillac is an awesome dealership. This is the first time that I have dealt with them for service on my car and I can't say enough for how professional courteous and how knowledgeable they More

by jim104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in sales, Danielle O'Connor
Sep 03, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 31, 2021

Danielle is service is wonderful to work with. When I call to schedule an appointment or tell her what’s going on with my car, she patiently listens and explains what’s happening. Even helps me try to p More

by ACBecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Sep 02, 2021 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 30, 2021

Brought SRX in for radio repair! New part was damaged! Porter brought me home! Next day porter picked car up and returned it fixed …Thanks to Becky!!! More

by JABF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Dutcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter
Sep 01, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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