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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

June 17, 2021

Everything was great!!!. It was my first time ever buying a new car and everyone was very helpful and doing everything within there power to make it happen. I HIGHLY RECOMMEND GOING TO SEE THESE WONDERFUL PE More

by CONORMCGARR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2021

The best service I have ever get and treat you like a family member and I will be there at all times for my next service More

by Saddam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2021

Danielle in the service department was very helpful she addressed my concerns in a timely manner then a timely manner. I look forward to coming back! More

by LISAVRITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 21, 2021 -

Rizza Cadillac Buick GMC responded

Hi Lisa, and thank you for this great review! We're happy to hear that Danielle took care of you! They are a great asset and we appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2021

Jim in service was a big help, handled a tire issue very quickly, let me talk to tech who showed me the tire in question,got car washed More

by Jake from Woodstock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Jake! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2021

Great Customer Service. Will definitely bring my car in for future work 🙂 John Howard Is the best service representative ever! He contacted me for every step of the way to get my car back running awesome. More

by VINCENTEVANS35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2021

Danielle in the service department is amazing. My car was taken care of quickly and I was not overcharged. Her customer service is above and beyond! More

by HANNA7876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 17, 2021 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Hanna! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 14, 2021

These are difficult times in the dealership world. A shortage of semiconductors has left dealers with very minimal inventory. Many cars have been marked up beyond MSRP due to the production shortfalls. More

by VICTORIAHOFSTETTER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 14, 2021

Excellent service from the original appointment to the car loaner the customer service is top notch what nice service experience and promised to finish when expected More

by PI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti
Jun 16, 2021 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 13, 2021

Jim was great , on time with all the service work good costumer service , and answer all my questions, they also gave me a loner and was satisfied . More

by Alma1024
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 11, 2021

Had a major issue without CTS. Danielle worked to get our car back to us as quickly as possible. Very satisfied with Service Department staff More

by Phagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 15, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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